Acclaimed Home Warranty Review
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Acclaimed Home Warranty was founded in 2017 and is headquartered in Sandy, Utah. According to its website, the company offers home warranty plans in Texas, Utah, Nevada, and home warranty plans in Arizona. Acclaimed Home Warranty is accredited by the Better Business Bureau (BBB) and holds an exceptional A+ rating. While we like aspects of Acclaimed Home Warranty, our pick for the best home warranty is Liberty Home Guard due to its no-contract commitment and extensive add-on options. You can read our detailed Liberty Home Guard review to learn more.
In our review of Acclaimed Home Warranty, we break down the company’s plans, coverage, pricing, and customer reviews to help you determine if this is the best home warranty company for you and your home.
What Are the Pros and Cons of Acclaimed Home Warranty?
Even the highest rated home warranty services have drawbacks. Compare the advantages and disadvantages of Acclaimed Home Warranty below:
Pros
- Has a service fee of $60, which is lower than the industry average
- Offers up to five coverage plans depending on where you live
- Provides high coverage caps on certain appliances and systems
Cons
- Available only in Arizona, Nevada, Texas, and Utah
- Stand-alone appliances aren’t covered on the lower-priced plans, so you may need to add separate coverage for your refrigerator and washer/dryer
What Are Plans and Coverage Offered by Acclaimed Home Warranty?
Acclaimed Home Warranty offers different plans from state to state. Homeowners in Arizona, Nevada, and Texas can choose between three plans: Standard, Premium, and Ultimate. Utah homeowners get the added benefit of two more plans: Premium + and Premium + One. You can read our top picks for these states with our articles below:
- Top-Rated Arizona Home Warranty Providers
- Home Warranty Plans in Texas
- Top Nevada Home Warranty Companies
- The Top Utah Home Warranty Companies
Acclaimed Home Warranty Texas Plans
Texas coverage offers the same groupings of plans as Nevada and Arizona, although there’s slight variation in terms of certain features, like the central vacuum.
Coverage Plans
| Systems and Appliances | Standard Plan | Premium Plan | Ultimate Plan |
|---|---|---|---|
| Air conditioning | ✓ | ✓ | ✓ |
| Heating | ✓ | ✓ | ✓ |
| Ductwork | ✓ | ✓ | ✓ |
| Heat pump | ✓ | ✓ | ✓ |
| Thermostat | ✓ | ✓ | ✓ |
| Disposable filters | ✓ | ✓ | ✓ |
| Plumbing + drain line stoppages | ✓ | ✓ | ✓ |
| Toilet (parts) | ✓ | ✓ | ✓ |
| Water heater (1) (up to 75 gallons) | ✓ | ✓ | ✓ |
| Interior electrical systems | ✓ | ✓ | ✓ |
| Exhaust fans | ✓ | ✓ | ✓ |
| Circuit breakers | ✓ | ✓ | ✓ |
| Ceiling fans | ✓ | ✓ | ✓ |
| Panels and subpanels | ✓ | ✓ | ✓ |
| Garage door systems | ✓ | ✓ | ✓ |
| Oven/range/cooktop | ✓ | ✓ | ✓ |
| Kitchen exhaust fan | ✓ | ✓ | ✓ |
| Dishwasher | ✓ | ✓ | ✓ |
| Built-in microwave | ✓ | ✓ | ✓ |
| Garbage disposal | ✓ | ✓ | ✓ |
| Trash compactor | ✓ | ✓ | ✓ |
| Central vacuum | ✓ | ✓ | ✓ |
| Grills | ✓ | ✓ | |
| Heat lamps | ✓ | ✓ | |
| Freon recovery / recapture / recharge | ✓ | ✓ | |
| Window units | ✓ | ✓ | |
| Registers | ✓ | ✓ | |
| Kitchen refrigerator with ice maker | ✓ | ✓ | |
| Attic fans | ✓ | ✓ | |
| Angle stop and gate valves | ✓ | ✓ | |
| Toilet replacement | ✓ | ✓ | |
| Interior hose bibs | ✓ | ✓ | |
| Shower heads / arms | ✓ | ✓ | |
| Faucets | ✓ | ✓ | |
| Water heater failures due to sediment | ✓ | ✓ | |
| Mismatched systems | ✓ | ✓ | |
| Improper installation | ✓ | ✓ | |
| Haul away | ✓ | ✓ | |
| Crane | ✓ | ✓ | |
| Code violations | ✓ | ✓ | |
| Permits | ✓ | ✓ | |
| Premium Coverage Upgrade | ✓ | ✓ | |
| Washer / dryer | ✓ | ||
| Pros. Series – Appliance – Kitchen | ✓ |
Optional Add-Ons
Depending on your location, homeowners can customize their plans to include even more appliances and home systems for an additional fee. Here are just a few items you can get coverage for:
- Swimming pool and spa
- Roof leak repairs
- Secondary appliances
- Enhanced pipe leak coverage
- Septic system and pumping
What Repairs Are Covered?
While a home warranty is beneficial to help cover the costs of repairs or replacements for appliances or home systems, homeowners should understand the limitations. There are coverage caps in place to restrict the amount of financial assistance allowed per appliance and system.
We analyzed a sample contract for coverage in Texas to show you what is and isn’t covered under Acclaimed Home Warranty.
Coverage Plans
| Systems and Appliances | Coverage Cap Amount | Covered Under Warranty | Not Covered Under Warranty |
|---|---|---|---|
| Plumbing | $3,500 | Toilet tanks and bowls Vital components of a water heater Leaks or breaks in lines within the main foundation | Pipe breaks due to freezing temperatures Reservoir tanks of water heaters Drain line stoppages that require excavation |
| Central heating | $5,000 | Heat exchanger and pump Vent blower system | Outside or underground piping Redrilling of wells for geothermal pumps |
| Air conditioning | $5,000 | Pumps and motors Evaporator coils and electrical wiring | Registers and grills Leak detection and lost freon |
What’s Not Included?
Acclaimed doesn’t cover defects or pre-existing issues that were known before the home warranty contract went into effect, unless those issues could not have been discovered through visual inspection or basic tests. If you could tell that something was broken before you purchased your home warranty, it won’t be covered.
We recommend getting a home inspection before enrolling in home warranty coverage to give you a better idea of what would be covered under your plan. For more information on the fundamentals of these service agreements, check out our article on the basics of home warranties.
How Much Does Acclaimed Home Warranty Cost?
When researching the costs for an Acclaimed Home Warranty contract, our team found varying fees based on the location and plan chosen. These are the costs provided by the company for single-family homes in Utah, Nevada, Texas, and Arizona.
Compare Plan Costs
| Location | Standard | Premium | Premium + | Premium + One | Ultimate |
|---|---|---|---|---|---|
| Utah | $35/month $400/year | $45/month $475/year | $50/month $500/year | $54/month $550/year | $55/month $600/year |
| Nevada | $45/month $475/year | $50/month $550/year | N/A | N/A | $60/month $635/year |
| Texas | $47/month $495/year | $55/month $595/year | N/A | N/A | $62/month $675/year |
| Arizona | $35/month $450/year | $40/month $550/year | N/A | N/A | $54/month $650/year |
Acclaimed Home Warranty costs are slightly higher than the industry average for similar coverage of $300 to $600 per year. The service fee for Acclaimed Home Warranty is $60, which is lower than the industry average of $75–$125.
How Is the Acclaimed Home Warranty Claims Process?
To file a claim with Acclaimed Home Warranty, homeowners can either submit an issue online or call 888-494-9460 to discuss the problem. It’s unclear when Acclaimed Home Warranty’s customer service is available. On one area of the site, it encourages homeowners to make claims during business hours, while a different page claims the company is available 24/7.
Note: It’s imperative to contact the company before hiring your own contractor as unauthorized repairs will not be covered.
How Are Acclaimed Home Warranty Reviews?
Acclaimed Home Warranty is accredited by the BBB and holds an impressive A+ rating with the organization.
- Policyholders express positive experiences during claims processing and when receiving repairs or replacements.
Here are a few BBB reviews below:
“I have had other home warranty companies in the past covering my home and they consistently sent out contractors that were unqualified and unprofessional. When I let the other companies know my experiences, they let me know these contractors were professional and I was not. I finally came across Acclaimed Home Warranty with reservations, but decided to make the switch and I have never been happier. Having a busy life and when I have had an appliance issue, they sent out knowledgeable and professional contractors. Having the support of Acclaimed behind me allows me to focus on other things in my life instead of worrying about the ‘little things’ in life. I would recommend them to anyone looking for the security of a fantastic company behind them.” — Anne P., 5 stars, 2/17/2019
“Acclaimed went above and beyond with the issue I had. I had problems with my two garage door openers and opted to replace them with top-of-the-line models and Acclaimed ended up covering $1,000 of the $1,300 cost. If I would have chosen a like-for-like model, then they would have covered the entire cost. Thanks Acclaimed and thanks Kristen and Sandra!” — Rob O., 5 stars, 1/17/2019
Is Acclaimed Home Warranty Right for You?
We give Acclaimed Home Warranty an 8.15/10. One of the most significant advantages of the company is its outstanding coverage caps, as HVAC systems are covered to a total of $5,000 per contract. However, we feel that the small amount of states covered is a drawback for a company that provides extensive coverage and has positive customer feedback.
Our Recommended Provider: Liberty Home Guard
Liberty Home Guard is our preferred home warranty provider because of its extensive add-on availability, positive customer reviews, and 60-day workmanship guarantee on repairs. LHG offers three plan options covering a range of systems and appliances, as well as 38 optional add-ons to allow you to customize your plan.
Our Rating Methodology
We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys.
We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
- Additional coverage items
- Annual coverage cap
- Home systems coverage
- Major appliances coverage
- Obstructed wall coverage cap
- Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs.
- Average monthly cost
- Cost flexibility
- Lowest service fee
- Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability.
- Brand reputation
- Policy change flexibility
- Sample contract availability
- Workmanship guarantee length
- Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician.
- Claims process
- Guaranteed response time
- Service flexibility
To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.
