Acclaimed Home Warranty has been providing specialized home warranty plans since 2017. Based in Sandy, Utah, the company offers coverage to homeowners in Arizona, Idaho, Nevada, Texas, and Utah. With plans designed for homeowners, home buyers, and sellers, the company serves a range of real estate needs. While Acclaimed Home Warranty’s coverage includes key home systems and appliances, its limited service area may present a drawback for those outside these states.
In this review, we analyze Acclaimed Home Warranty’s plans, coverage, pricing, and customer reviews, plus offer recommendations for other top nationwide home warranty providers.
Pros and Cons of Acclaimed Home Warranty
Compare the advantages and disadvantages of Acclaimed Home Warranty below:
Pros
- Has a service fee of $75, which is lower than the industry average
- Offers up to three coverage plans for various home types
- Provides high coverage caps on certain appliances and systems
Cons
- Available only in Arizona, Idaho, Nevada, Texas, and Utah
- Stand-alone appliances aren’t covered on the lower-priced plans, so you may need to add separate coverage for your refrigerator and washer/dryer
Acclaimed Home Warranty Plans and Coverage
Acclaimed Home Warranty offers different home warranty coverage from state to state. Arizona, Idaho, Nevada, Texas, and Utah homeowners can choose between three plans: Standard, Premium, and Ultimate.
Below is an overview of the company’s available plans and the items covered under each option.
| Systems and Appliances | Standard Plan | Premium Plan | Ultimate Plan |
|---|---|---|---|
| Air conditioning | ✓ | ✓ | ✓ |
| Heating | ✓ | ✓ | ✓ |
| Ductwork | ✓ | ✓ | ✓ |
| Heat pump | ✓ | ✓ | ✓ |
| Thermostat | ✓ | ✓ | ✓ |
| Disposable filters | ✓ | ✓ | ✓ |
| Plumbing and drain line stoppages | ✓ | ✓ | ✓ |
| Toilet (parts) | ✓ | ✓ | ✓ |
| Water heater (up to 75 gallons) | ✓ | ✓ | ✓ |
| Interior electrical systems | ✓ | ✓ | ✓ |
| Exhaust fans | ✓ | ✓ | ✓ |
| Circuit breakers | ✓ | ✓ | ✓ |
| Ceiling fans | ✓ | ✓ | ✓ |
| Panels and subpanels | ✓ | ✓ | ✓ |
| Garage door systems | ✓ | ✓ | ✓ |
| Oven/range/cooktop | ✓ | ✓ | ✓ |
| Kitchen exhaust fan | ✓ | ✓ | ✓ |
| Dishwasher | ✓ | ✓ | ✓ |
| Built-in microwave | ✓ | ✓ | ✓ |
| Garbage disposal | ✓ | ✓ | ✓ |
| Trash compactor | ✓ | ✓ | ✓ |
| Central vacuum | ✓ | ✓ | ✓ |
| Grills | ✓ | ✓ | |
| Heat lamps | ✓ | ✓ | |
| Freon recovery, recapture, and recharge | ✓ | ✓ | |
| Window units | ✓ | ✓ | |
| Registers | ✓ | ✓ | |
| Kitchen refrigerator (with ice maker) | ✓ | ✓ | |
| Attic fans | ✓ | ✓ | |
| Angle stop and gate valves | ✓ | ✓ | |
| Toilet replacement | ✓ | ✓ | |
| Interior hose bibs | ✓ | ✓ | |
| Shower heads and arms | ✓ | ✓ | |
| Faucets | ✓ | ✓ | |
| Water heater failures due to sediment | ✓ | ✓ | |
| Mismatched systems | ✓ | ✓ | |
| Improper installation | ✓ | ✓ | |
| Haul away | ✓ | ✓ | |
| Crane | ✓ | ✓ | |
| Code violations | ✓ | ✓ | |
| Permits | ✓ | ✓ | |
| Premium Coverage Upgrade | ✓ | ✓ | |
| Washer and dryer | ✓ | ||
| Pros. series kitchen appliances | ✓ |
Optional Add-Ons
Depending on your location, homeowners can customize their plans to include even more appliances and home systems for an additional fee. Here are just a few items you can get coverage for:
- Swimming pool and spa
- Roof leak repairs
- Secondary appliances
- Enhanced pipe leak coverage
- Septic system and pumping
Coverage Limits and Exclusions
While a home warranty is beneficial to help cover the costs of repairs or replacements for appliances or home systems, it’s important that homeowners understand the limitations. There are coverage caps in place to restrict the amount of financial assistance allowed per appliance and system.
We analyzed a company sample contract for Texas to learn more about coverage limits and examples of component coverage and exclusions under Acclaimed Home Warranty.
| Systems or Appliance | Coverage Limit | Covered Components | Coverage Exclusions |
|---|---|---|---|
| Plumbing | $3,500 | Toilet tanks and bowls, certain water heater components, main line foundation leaks or breaks | Pipe breaks due to freezing temperatures, water heater reservoir tanks, drain line stoppages that require excavation |
| Central heating | $5,000 | Heat exchanger and pump, vent blower system | Outside or underground piping, well re-drilling for geothermal pumps |
| Air conditioning | $5,000 | Pumps and motors, evaporator coils and electrical wiring | Registers and grills, leak detection and lost freon |
Generally, Acclaimed doesn’t cover defects or pre-existing issues that were known before the home warranty contract went into effect, unless those issues could not have been discovered through visual inspection or basic tests. If you could tell that something was broken before you purchased your home warranty, it won’t be covered.
We recommend getting a home inspection before enrolling in home warranty coverage to give you a better idea of what would be covered under your plan. For more information on the fundamentals of these service agreements, check out our article on the basics of home warranties.
How Much Does Acclaimed Home Warranty Cost?
When researching the costs for an Acclaimed Home Warranty contract, our team found that fees vary depending on the location. Costs also differ based on the type of home, with coverage available for single-family homes and multi-family units such as duplexes, triplexes, and fourplexes. Acclaimed Home Warranty offers special pricing for buyers and sellers, mobile home protection, and condo coverage.
Below, we have outlined the plan pricing for single-family homes in each covered state.
Compare Plan Costs By Payment Frequency
| Monthly Payments | |||||
| Plan | Arizona | Idaho | Nevada | Texas | Utah |
| Standard | $60 | $56 | $60 | $60 | $60 |
| Premium | $68 | $64 | $68 | $68 | $68 |
| Ultimate | $79 | $73 | $79 | $79 | $79 |
| Annual Payments | |||||
| Plan | Arizona | Idaho | Nevada | Texas | Utah |
| Standard | $600 | $550 | $600 | $600 | $600 |
| Premium | $700 | $650 | $700 | $700 | $700 |
| Ultimate | $825 | $750 | $825 | $825 | $825 |
Acclaimed Home Warranty costs are slightly higher than the average home warranty cost of $564–$984 per year. The service fee for an Acclaimed Home Warranty is $75, which is lower than the industry average of $75–$125.
Acclaimed Home Warranty Claims Process
To file a claim with Acclaimed Home Warranty, homeowners can either submit an issue online or call 888-494-9460 to discuss the problem. It’s unclear when Acclaimed Home Warranty’s customer service is available. On one area of the site, it encourages homeowners to make claims during business hours, while a different page claims the company is available 24/7.
Note: It’s imperative to contact the company before hiring your own contractor as unauthorized repairs will not be covered.
Acclaimed Home Warranty Reviews
Acclaimed Home Warranty is accredited by the Better Business Bureau (BBB) and holds an A+ rating with the organization. The company held 3.7 out of 5 stars based on customer reviews at the time of this writing.
- Customers generally share positive experiences during claims processing and when receiving repairs or replacements.
Here are a few examples of reviews from customers:
“I have had other home warranty companies in the past covering my home and they consistently sent out contractors that were unqualified and unprofessional. When I let the other companies know my experiences, they let me know these contractors were professional and I was not. I finally came across Acclaimed Home Warranty with reservations, but decided to make the switch and I have never been happier. Having a busy life and when I have had an appliance issue, they sent out knowledgeable and professional contractors. Having the support of Acclaimed behind me allows me to focus on other things in my life instead of worrying about the ‘little things’ in life. I would recommend them to anyone looking for the security of a fantastic company behind them.” —Anne P. via the BBB on Feb. 17, 2019
“Acclaimed went above and beyond with the issue I had. I had problems with my two garage door openers and opted to replace them with top-of-the-line models and Acclaimed ended up covering $1,000 of the $1,300 cost. If I would have chosen a like-for-like model, then they would have covered the entire cost. Thanks Acclaimed and thanks Kristen and Sandra!” —Rob O. via the BBB on Jan. 17, 2019
Is Acclaimed Home Warranty Right for You?
Acclaimed Home Warranty could offer a good option if you need specialized coverage for certain home types. Its coverage plans provide essential protection for key items and include more affordable service call fees than many competitors.
However, its lower-tier plans offer limited coverage for specific items, requiring homeowners to opt for more expensive plans to access more comprehensive protection. In addition, the company’s service area is limited to five U.S. states, which may restrict availability for some homeowners. For broader coverage, we recommend considering a nationwide provider such as American Home Shield, which offers extensive coverage and service in all 50 states.
Our Recommended Provider: American Home Shield
American Home Shield is our top recommended provider for its comprehensive plans with high coverage limits. It offers three plans that cover home systems exclusively or a combination of systems and appliances. Unlike most home warranty policies, American Home Shield includes coverage for preexisting conditions, protecting older systems and appliances with damage from rust, corrosion, or improper installation. It’s a good choice for homeowners with aging systems and appliances who need broad coverage and high payout limits.
For state-specific recommendations, check out our reviews for the following areas:
- Best Home Warranty Companies in Arizona
- Best Home Warranty Companies in Idaho
- Best Home Warranty Companies in Nevada
- Best Home Warranty Companies in Texas
- Best Home Warranty Companies in Utah
Our Rating Methodology
Our detailed rating methodology provides an objective way to score each home warranty company. We gathered data by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and homeowner surveys. We also conducted secret shopping, spoke with experts, and tested the claims process of 11 leading home warranty providers.
We used this information to evaluate each provider across six key categories, which we considered the most important when choosing a home warranty. We then rated each company by assigning a score out of 100 points, which was converted into a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage: This category evaluated the comprehensiveness of each provider’s coverage, considering whether the company includes unique items or protection. Providers that offer extensive coverage with high annual limits received the most points, while those with waiting periods or depreciation policies lost points.
- Cost: We analyzed each provider’s average monthly price and service call fees. Providers offering affordable rates without hidden charges scored the highest.
- Trustworthiness: We assessed each company’s reputation by reviewing customer feedback on platforms such as the BBB and Trustpilot. Providers with positive customer reviews and no ongoing legal issues received higher scores.
- Plan transparency: We reviewed each provider’s contract terms and policies for clarity and transparency. Companies that offered easily accessible and understandable policies received more points.
- Customer support: This category evaluated the accessibility and responsiveness of customer support. Providers with multiple claims options and quick response times scored higher.
- Flexibility (10%): Providers with more plan options, large add-on catalogs, and flexible technician policies earned higher scores.
