Best Home Warranty Companies in Georgia (With Customer Feedback)
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Georgia weather can wreak havoc on your home. Whether it be the scorching summers wearing out your AC or heavy rain leading to plumbing and roof leak issues, a reliable home warranty company can save you a lot of time and money. These providers cover repair costs when breakdowns happen and connect you with reliable technicians so you don’t have to do the legwork.
To help you find the right plan for your home, we reviewed 13 leading home warranty companies and chose the best options for Georgia residents. American Home Shield is our top pick because it offers impressive cooling and heating system coverage, making it ideal for the state’s hot summers. Choice Home Warranty is also great if you want an affordable plan that covers essential items, while First American Home Warranty is another good option because it offers unlimited HVAC coverage.
Top Home Warranty Companies in Georgia
After reviewing 13 of the top home warranty companies, these are our picks for Georgia homeowners:
- American Home Shield: Best Comprehensive Coverage
- Choice Home Warranty: Best Basic Plan Coverage
- First American Home Warranty: Best for High-End Items
- Elite Home Warranty: Best for Flexible Coverage
- Liberty Home Guard: Best Customer Support
Comparing Top Providers
We gathered quotes from each home warranty company for a 2,070-square-foot home in Atlanta. The following table compares these prices plus other key factors you should think about when choosing a provider.
| Provider | Our Score | Monthly Plan Cost* | Service Call Fee | Workmanship Guarantee | BBB Rating | Get a Quote |
|---|---|---|---|---|---|---|
| $29–$89 | $100–$125 | 30 days | B | VISIT SITE | ||
| N/A | $100 | 90 days | B | VISIT SITE | ||
| $47–$87 | $100–$125 | 30 days | B | VISIT SITE | ||
| $44–$58 | $70 | 90 days | B+ | VISIT SITE | ||
| $49–$59 | $65–$125 | 60 days | NR** | VISIT SITE |
*Pricing may vary depending on your home’s location, size, type, and plan choices.
*The Better Business Bureau (BBB) is an organization that independently reviews companies’ credibility, reputation, and responsiveness. Ratings are accurate as of October 2024.
**NR, or “No Rating,” means that the BBB has not issued a rating due to an ongoing review or update to a company’s profile.
Our Reviews of Top Providers in GA
We recommend picking a home warranty company that most closely fits your specific needs and budget. For example, if you’re mostly interested in appliance coverage, we recommend companies with strong appliance-only plans, such as Liberty Home Guard. Or, if you’re concerned about covering expensive HVAC and plumbing systems, First American Home Warranty may be a better option because it has no limits on how much it will pay for these repairs per year.
Learn more about our favorite home warranty companies below.
American Home Shield
Best Comprehensive Coverage
Workmanship Guarantee: 30 days
Coverage Overview
- Covers $5,000 in HVAC repairs—twice as much as most companies
- Offers discounts for heating and cooling tune-ups and air filters
- Provides roof-leak coverage in its highest-tier plan
Keep in Mind
- Has the highest prices of any company we reviewed
- Offers fewer ways to customize your coverage than other providers
Our Review
We recommend American Home Shield to Georgia homeowners for a few reasons. First, it has a generous HVAC coverage limit of $5,000, which is double the industry standard of $2,500. A coverage limit is the maximum amount a company will pay for specific repairs within your plan term. Having high HVAC limits is invaluable for Georgia homeowners, given the state’s intense summers and nearly year-round heat. AHS also has discounts for heating and cooling tune-ups and air filter replacements. These help keep your HVAC system in good shape, preventing breakdowns in the first place.
There are two areas where AHS could be better: its plan variety and price. AHS doesn’t offer an appliance-only plan, so it’s not the best choice if you’re only interested in protecting appliances like refrigerators and dishwashers. As for its price, AHS is the most expensive company on this list.
Workmanship Guarantee: 90 days for parts, 60 days for labor
Coverage Overview
- Offers comprehensive coverage at reasonable prices
- Completes follow-up repairs if issues persist within 90 days, whereas most companies only do this within 30 days
- Covers up to $3,000 in claims for most items, $500 more than the industry average
Keep in Mind
- Doesn’t cover essential items in its basic plan
- Is facing a lawsuit filed by the Arizona Attorney General’s Office
Our Review
Choice Home Warranty stands out in one area: its value. Choice’s most expensive plan costs only $55 per month, making it one of the most affordable home warranties on this list. The company also has coverage caps of $3,000 for most of its covered items, which is $500 more than the industry average. Considering its low cost, these caps are extremely generous compared to other providers. Overall, we think Choice is a reliable “middle of the road” option that can work for homeowners of all budgets.
Our biggest concern is the lack of coverage in Choice’s basic plan, which doesn’t include essential items like refrigerators and AC units. If you want these items covered, you’ll need to upgrade to a higher-tier plan. Most other providers cover these must-have items in their basic packages.
Another issue is that Choice is being sued by the Arizona Attorney General’s Office. The lawsuit alleges that Choice denied claims in bad faith. We contacted Choice about the lawsuit, and a representative said that while they could not comment on pending litigation, the company is “committed to providing best-in-class service to every customer.”
First American Home Warranty
Best for High-End Items
Workmanship Guarantee: 30 days
Coverage Overview
- Covers unlimited repairs for HVAC and plumbing
- Covers up to $7,000 for appliances in its top plan, over three times the industry standard
- Will cover improperly installed or damaged items as a free upgrade
Keep in Mind
- Doesn’t have appliance- or system-only plans
- Has higher-than-average prices
Our Review
First American Home Warranty (FAHW) is a good option for Georgia homeowners thanks to its unlimited coverage caps for HVAC and plumbing systems. If you have a larger home or a higher-end HVAC system, an unlimited coverage cap will keep you from paying out of pocket when things break down.
Similarly, FAHW’s free First American Advantage upgrade is great for older homes or those with already damaged items. This add-on covers items damaged from poor upkeep or faulty installation. Few other home warranty companies offer this kind of protection.
Similar to AHS, FAHW doesn’t offer system- or appliance-only plans, so you’re better off with a different company if that’s the only coverage you want. Another issue is that its cheapest plan, the Starter Plan, doesn’t cover roof leaks. Not all companies offer roof leak protection in their basic plans, but it’s a valuable perk for Georgians who regularly experience summer thunderstorms. You can buy this coverage as an add-on from FAHW for an extra $8.33 extra per month.
Workmanship Guarantee: 90 days
Coverage Overview
- Allows homeowners to completely customize their coverage plan
- Completes follow-up repairs if issues persist within 90 days
- Has more options to customize your plan than most companies
Keep in Mind
- Doesn’t allow you to use repair people outside of its network
- Has a $15,000 annual limit for total coverage, potentially limiting your payouts per year
Our Review
We recommend Elite Home Warranty to homeowners in Georgia who want specialized or custom coverage. Unlike most other home service providers, Elite lets you choose the exact items you want coverage for, so you won’t have to pay for things you don’t need. It also has 27 add-ons, which are options you can tack on to your base plan for extra coverage. Finally, we like Elite’s 90-day workmanship guarantee, which is three times as long as most companies. A “workmanship guarantee” means the company will arrange follow-up repairs for free if any issues occur after your initial repair within the stated time frame.
On the downside, this guarantee only applies to repair people within Elite’s network. This means that if you hire your own contractor, you’ll still need to pay a service call fee for return visits. We also think Elite’s $15,000 annual claim limit is restrictive. If you have multiple high-value claims and hit the $15,000 cap, you’ll have to pay out of pocket for any other repairs until your plan renews. If you have high-end home appliances or systems, we recommend picking a company that offers high or unlimited coverage caps, such as AHS or FAHW.
Workmanship Guarantee: 60 days
Coverage Overview
- Offers a 24/7 live chat for any-time customer service
- Includes a 60-day workmanship guarantee, double the industry average
- Has the largest add-on selection at over 40 items
Keep in Mind
- Doesn’t reveal its service call fee rates until after signup
- Has low plumbing and electrical coverage caps of $500
Our Review
We recommend Liberty Home Guard (LHG) to Georgia homeowners because of its impressive add-on selection of 42 items. This means that you can cherry pick almost any additional coverage you want without having to upgrade to a more expensive plan. LHG’s add-ons include coverage for items that many homeowners in Georgia would find helpful, such as two AC units, wells, sump pumps, and roof leaks. It also has coverage options for gutter cleaning, which can be a massive time-saver for homes in forested areas.
Liberty Home Guard comes up short on its service call fee policy and certain coverage caps. A service call fee is the one-time payment you make when a repair person comes to your home. Typically, a home warranty company will let you pick a higher service call fee if you want a lower monthly premium or vice versa. LHG doesn’t let you choose your fee. However, its service call fees range from $65–$125, which is in line with the industry standard.
LHG’s coverage falls within the industry average for most items, with the exception of plumbing and electrical systems. It only offers $500 of coverage for these, which is $2,000 below the standard.
Our Experience Filing Home Warranty Claims
To see what it’s really like to work with a home warranty company in Georgia, our team members interacted with providers’ customer service reps, signed up for contracts, and filed claims. Below, we outline what it looked like to file a claim with our top pick, American Home Shield, and our takeaways from the experience.
Testing American Home Shield
When one of our team members noticed a leak in their bathroom, they filed an online claim with American Home Shield. They found the process was quick and easy, and they received a confirmation email and text after submitting their claim. A technician reached out within five minutes to set a next-day appointment. The technician arrived early and repaired the leak within two hours.
Home Warranty Costs in Georgia
The average cost of a Georgia home warranty is $518–$852 annually or $43–$71 monthly. This range is similar to the national average home warranty cost of $516–$864. However, the price of your specific plan will vary based on your location, plan, and add-ons.
| Average Home Warranty Cost in Georgia* | National Average for Home Warranty Costs | |
|---|---|---|
| Monthly | $43–$71 | $43–$72 |
| Annual | $518–$852 | $516–$864 |
*We compiled the pricing information in this table using sample quotes from each home warranty company in this review using the same 2,070-square-foot home located in Atlanta. National pricing is based on sample quotes we pulled for each state in the United States for a single-family home of less than 3,000 square feet.
Advice From a Homeowner
When we surveyed 1,000 home warranty customers, nearly 93% said they were satisfied with their home warranty plan. However, even with a company you trust, you’ll want to take the initiative when it comes to communicating.
We spoke to a homeowner named Neil F., who uses Select Home Warranty. Though the company isn’t among our top recommendations for Georgia, the issues Neil encountered aren’t uncommon for home warranty providers. The major complaint Neil had about Select was its lack of post-scheduling communication. There was a communication drop between the technician and Select, with Select needing more information for the claim to be processed:
“I got a call from a technician who came by quickly. This all happened in one day, which is great. After that process, though, I felt like it kind of went quiet. All I saw was an email. Maybe seven days later, which, of course, is kind of easy to miss, and I never received any calls.”
Neil went on to state that, while the situation eventually got resolved, it was a difficult process. His advice for other home warranty plan holders is to proactively communicate with companies and technicians so nothing slips through the cracks.
FAQ About Home Warranties in Georgia
What is the best home warranty company in Georgia?
American Home Shield is the best home warranty company in Georgia, according to our review. The company has strong HVAC coverage, which is important during Georgia’s hot summers, plus high coverage caps.
Is a home warranty required in Georgia?
No, there is no legal requirement to own a home warranty in Georgia.
What is typically included in a Georgia home warranty?
You can typically expect Georgia home warranty coverage to include protection for the following items:
- Common kitchen appliances
- Refrigerators
- Built-in microwaves
- Dishwashers
- Cooktops
- Ovens
- Garbage disposal systems
- Clothes washers
- Clothes dryers
- Water heaters
- HVAC systems
- Ductwork
- Garage door openers
- Plumbing stoppages
- Well pump and sump pump
- Septic system
How We Evaluated Home Warranty Providers
Below is an outline of the research and scoring criteria we used to choose Georgia’s top home warranty providers.
Our Rating System
When picking the best home warranty providers in Georgia, we researched the top companies in the state, consulted industry experts, analyzed service contracts, secret-shopped plans, surveyed thousands of customers, and spoke with real home warranty owners.
Using this research, our team developed a detailed methodology to score each company on six categories: coverage (35%), cost (20%), trustworthiness (15%), plan transparency (10%), customer support (10%), and flexibility (10%).
When judging home warranty providers for Georgia homeowners, we considered these key factors:
- HVAC Coverage: Georgia has sweltering hot summers and a high average temperature. Because of this, one of the most important systems for Georgia homeowners is their HVAC. We rewarded companies that offer comprehensive HVAC coverage and gave extra consideration to providers with HVAC-focused add-ons, such as tune-up discounts or extra air conditioner coverage.
- Quality and trustworthiness: A home warranty is only worth investing in if it actually delivers what it promises. As such, the home warranty provider must fulfill the end of the agreement promptly and honestly. We thoroughly and critically read customer reviews, analyzed survey results, and spoke with real homeowners to ensure the companies we recommend are worth your time and money. If a company has a track record of failing to fulfill its promises, has active lawsuits against it, or shows other major red flags, we investigate the claims fully and won’t recommend providers we think fall short.
- Opinions from real homeowners: To understand what it’s actually like to work with a home warranty company, you need to talk to real homeowners who use these services. We interviewed homeowners directly about their experiences with home warranty providers. We also surveyed thousands of home warranty customers to get a feel for how each company performs on a larger scale.
To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.
