A.B. May Home Warranty Review
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A.B. May Home Warranty was founded in Kansas City, Missouri, by Aleda and Bill Posladek. The company started as a furnace company before becoming one of the first home warranty companies in the industry. A.B. May currently serves thousands of homeowners across the KC metro area.
Because there are hundreds of home warranty companies available, and choosing one can be overwhelming, we have taken on the task for you. In this A.B. May Home Warranty review, we discuss service plans, coverage, monthly fees, customer reviews, and more to help you determine if A.B. May is the best home warranty for you.
While we like aspects of A.B. May Home Warranty, our top pick for the best home warranty is Liberty Home Guard for its extensive plan add-on options and its no-contract agreements. All top home warranty companies have benefits and drawbacks. Compare the pros and cons of A.B. May below:
Pros and Cons of A.B. May Home Warranty
Pros
- Family-owned and operated business with a network of trained technicians
- Has a 24-hour emergency response
- Free cancellation within 30 days of signing up
Cons
- Only services homeowners in the Kansas City area
- Has lower coverage limits than some other top providers
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A.B. May Home Warranty offers two homeowner plans: the Gold Plan and the Silver Plan. Both plans cover major systems and appliances, including heating, cooling, plumbing, electrical, and other items. In addition to these plans, customers can add on optional coverage for other home systems such as a swimming pool, septic tank, and water softener.
Each plan includes up to $2,000 of coverage per service fee for repairs or replacements, which is a bit lower than other top providers like American Home Shield, whose plan comes with $3,000 limits.
The chart below displays the items covered by the two homeowner plans.
What Plans and Coverage Does A.B. May Home Warranty Offer?
| Coverage | Silver | Gold |
|---|---|---|
| Heating (up to two systems) | ✅ | ✅ |
| Cooling (up to two systems) | ✅ | ✅ |
| Thermostats | ✅ | ✅ |
| Humidifiers | ✅ | ✅ |
| Refrigerant | ✅ | ✅ |
| Drain stoppages | ✅ | ✅ |
| Water heater (first system) | ✅ | ✅ |
| Laundry box and hoses | ✅ | ✅ |
| Pressure regulators | ✅ | ✅ |
| Faucets | ✅ | ✅ |
| Showerheads | ✅ | ✅ |
| Whirlpool motors and pump assemblies | ✅ | ✅ |
| Toilets | ✅ | ✅ |
| Sump pumps | ✅ | ✅ |
| Water service lines | ✅ | ✅ |
| Pipes | ✅ | ✅ |
| Garbage disposal (first system) | ✅ | ✅ |
| Gas lines | ✅ | ✅ |
| Electrical panels, wiring, breakers, fuses | ✅ | ✅ |
| Electrical outlets, GFI outlets, switches | ✅ | ✅ |
| Ceiling fans, whole house fans | ✅ | ✅ |
| Hardwired doorbells | ✅ | ✅ |
| Central vacuums | ✅ | ✅ |
| Dishwasher | ✅ | |
| Range and range hood | ✅ | |
| Built-in microwave oven | ✅ | |
| Oven | ✅ |
Here’s a complete list of optional coverage and how much it costs to add these items on to a 12-month plan:
- Zone controls: $200
- Electronic air cleaner: $52
- Ultraviolet germicidal light: $151
- Septic tank: $105
- Sewage ejector: $138
- Water softener: $105
- Backup sump pump: $82
- Tankless or power vented water heater: $105
- Swimming pool: $230
- Swimming pool with built-in spa: $250
- Exterior hot tub: $137
- Freestanding appliance package (Gold Plan only): $171
- Second kitchen package (Gold Plan only): $171
- Add-on appliances (Gold Plan only): $82
- Additional heating & cooling system (after the first two): $104
- Additional water heaters (after the first one): $82
- Boiler: $95
A.B. May Home Warranty’s annual costs are generally affordable when compared with many other providers, falling between $350–$490, depending on your preferred service call fee choice. Here’s a breakdown of A.B. May’s customizable pricing:
How Much Does A.B. May Home Warranty Cost?
| Service Fee | Silver | Gold |
|---|---|---|
| $75 | $399 | $489 |
| $100 | $364 | $454 |
A.B. May Home Warranty service fees are standard, costing either $75 or $100 based on the plan you choose. A higher service fee results in a lower premium, and vice versa.
Note: Home warranty pricing will depend on the location and size of your house in addition to the coverage plan you choose.
Because of this, we recommend calling A.B. May Home Warranty at 816-763-3330 or filling out a simple online form to get an accurate quote.
How Do You File a Claim with A.B. May Home Warranty?
A.B. May Home Warranty provides two easy ways for customers to make a claim. You can either call one of their customer service specialists, or you can schedule a service request online and get an instant confirmation, which is ideal for when you need a quick turnover on repairs or replacements.
Not only does A.B. May Home Warranty carefully screen their technicians, it provides them with constant education and training to ensure you get the highest quality service from the most trustworthy people. After your home service is complete, the company emphasizes that it will make it right if you’re not satisfied with the work.
How Are A.B. May Home Warranty Reviews?
A.B. May Home Warranty has an A+ rating from the Better Business Bureau (BBB) and has an average of just under five stars from more than 375 customer reviews.
- A.B. May customers praise the company’s technicians for their professionalism, thoroughness, and effective problem-solving skills, highlighting their ability to tackle complex issues and provide clear communication about the work needed and associated costs.
Here’s a sampling of A.B. May Home Warranty reviews:
“I have an old house. Mark was outstanding at solving my electrical problem and rewiring/installing my bedroom ceiling fan that was messed up by previous electricians from another company. Mark was courteous, professional, and thorough. He clearly explained what needed to be done and has left me completely satisfied. Thank you, Mark and A.B. May.” — Jim D. on 3/17/2020
“I needed a new garbage disposal. David W. from A.B. May came out and went right to work. My disposal was very old and needed to be replaced. He told me upfront what would work and how much it would cost. Very professional and did a great job. New one works well and looks good too!” — Anne M. on 2/23/2020
Is A.B. Warranty Right for Your Home?
We gave A.B. May Home Warranty an 8.8/10 rating. Overall, the plans offered by A.B. May are extensive and affordable, and it has much higher ratings on the Better Business Bureau than most home warranty companies. Homeowners interested in obtaining a quote from A.B. May can do so on the company’s website.
A.B. May Home Warranty’s coverage is only available in the Kansas City area, so if you’re looking for a provider that offers service elsewhere, take a look at some other recommended providers below.
American Home Shield and Select Home Warranty are some of the top home warranty companies in the industry due to their comprehensive coverage, competitive pricing, and customer service.
Choosing the right home warranty coverage can help protect your home when a system or appliance fails unexpectedly, and it can prevent you from paying expensive home repair bills. We recommend getting a quote from American Home Shield and Select Home Warranty, so you can compare your offers and find a plan that’s right for you.
Check out these articles for more information on our recommended providers:
Our Rating Methodology
We back up our home warranty ratings and recommendations with a detailed rating methodology to score each provider objectively. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and conducting focus groups and consumer surveys.
We score each provider against our review standards, which include four comparison categories: coverage, value, trust and transparency, and availability and service. We rate each provider across 31 factors within these categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We then convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (40%): We scored coverage based on included home systems and appliances, add-on options, and unique benefits. We also compared coverage caps and policy exclusions.
- Additional coverage items
- Annual coverage cap
- Home systems coverage
- Major appliances coverage
- Obstructed wall coverage cap
- Value (30%): We compared the coverage level received to monthly pricing to determine plan value. We considered premium pricing, service fees, and flexibility in customizing plan costs.
- Average monthly cost
- Cost flexibility
- Lowest service fee
- Trust and Transparency (16%): We evaluated each company’s reputation using the Better Business Bureau ratings and customer reviews on third-party review sites. We read through plan change policies, workmanship protections, and sample contract availability.
- Brand reputation
- Policy change flexibility
- Sample contract availability
- Workmanship guarantee length
- Availability and Service (14%): We award higher scores for faster claim processing and response times. We also considered service technician policies, including options to choose your technician.
- Claims process
- Guaranteed response time
- Service flexibility
To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.
