Unexpected appliance and system failures can make owning a home stressful. A home warranty can help by covering the cost of repairs or replacements for your home’s major appliances and systems.
To help you find the best home warranty provider, we analyzed Fixd Home Warranty plans, pricing, and customer reviews. Our research showed that Fixd Home Warranty no longer offers plans. Rather, existing Fixd customers have plans fulfilled by Cinch Home Services, a separate provider. Due to this partnership, we recommend choosing from our list of the best home warranty companies since these providers handle service requests in-house.
What’s Our Take on Fixd Home Warranty?
After our review of Fixd Home Warranty, we don’t recommend it as a reputable home warranty provider. It’s only available in Texas and it no longer offers home warranty coverage plans. Instead, we suggest American Home Shield (AHS) and Choice Home Warranty. AHS provides multiple service call fees to customize your monthly premium, while Choice offers budget-friendly protection plans.
What Are Plans, Coverage, and Pricing of Fixd Home Warranty?
While Fixd offered four plans during its heyday, it no longer sells these plans to new customers. Existing customers can still submit claims, where Cinch Home Services fulfills these requests.
| Item | Whole Home | Fixd Favorite | Home Systems | Appliances |
|---|---|---|---|---|
| HVAC pre-season tune-up | ✔ | ✔ | ✔ | |
| No Fault Coverage | ✔ | ✔ | ✔ | |
| Re-key | ✔ | |||
| A/C | ✔ | ✔ | ✔ | |
| Heating | ✔ | ✔ | ✔ | |
| R-410a modifications | ✔ | ✔ | ✔ | |
| Electrical system | ✔ | ✔ | ✔ | |
| Exhaust fans | ✔ | ✔ | ✔ | |
| Garage door openers | ✔ | ✔ | ✔ | |
| Water heaters (up to 75 gallons) | ✔ | ✔ | ✔ | |
| Tankless water heaters | ✔ | ✔ | ✔ | |
| Plumbing system pipe leaks | ✔ | ✔ | ✔ | |
| Drain line stoppages | ✔ | ✔ | ✔ | |
| Toilets (including lids and seats) | ✔ | ✔ | ✔ | |
| Whirlpool motor and pump | ✔ | ✔ | ✔ | |
| Shower and diverter valves | ✔ | ✔ | ✔ | |
| Faucets, shower heads, and arms | ✔ | ✔ | ✔ | |
| Sump pump | ✔ | ✔ | ✔ | |
| Dishwasher | ✔ | ✔ | ✔ | |
| Oven/range/cooktop | ✔ | ✔ | ✔ | |
| Exhaust fan | ✔ | ✔ | ✔ | |
| Garbage disposal | ✔ | ✔ | ✔ | |
| Trash compactor | ✔ | ✔ | ✔ | |
| Built-in microwave | ✔ | ✔ | ✔ | |
| Stand-alone freezer | ✔ | ✔ | ||
| Clothes washer and dryer | ✔ | ✔ | ||
| Wine refrigerator | ✔ | ✔ | ||
| Free-standing ice maker | ✔ | ✔ | ||
| Refrigerator (including ice maker) | ✔ | ✔ |
Fixd also provides optional coverage for the following items for an additional cost:
- Swimming pool
- Refrigerator
- Clothes washer
- Clothes dryer
- Septic coverage
Note that refrigerators, clothes washers, and clothes dryers are often covered by other home warranty providers in their base appliance plans.
| Plan | Cost |
|---|---|
| Whole Home | $58 per month |
| Fixd Favorite | $48 per month |
| Home Systems | $38 per month |
| Appliances | $35 per month |
Fixd gives price estimates based on whether your home is a condo, is under 6,000 square feet, or is a mansion over 6,000 square feet. Here are the monthly premiums for a house under 6,000 square feet.
In addition to a monthly premium, customers will pay a service fee every time a technician is sent to their home to conduct a repair. The service fee for Fixd is $50, which is much lower than the industry average of $75–$125 per claim.
How Are Fixd Home Warranty Reviews?
Fixd is not accredited with the Better Business Bureau (BBB) and has a Not Rated score. Only about 5 customers have reviewed the company on BBB to give it an average score of 1 out of 5 stars.
- Of the few Fixd customers reviews we found, they all reported problems, such as unauthorized charges, which the company did not adequately address.
Every company has its pros and cons, which is highlighted by these mixed reviews from customers on the BBB:
“I purchased a home in March and had a hot water heater that needed to be replaced. I financed through Fixd for the replacement, but when the job was done, over $1,000 was charged to my bank account making me overdrawn. Fixd made no effort to make things right by giving me a credit for my overdraft fee or contacting their bank to get my funds back into my account quickly. Instead, they gave me a blanket statement that the funds would be back in within 5–10 business days. That is a huge mistake that has put my family in a tough financial situation, and they have done nothing to try to resolve the issue.” — Charles A. on February 13, 2020
Is Fixd Home Warranty Worth It?
Since Fixd Home Warranty no longer offers new coverage plans, we don’t think it’s worth considering. While Cinch Home Services’ acquisition of Fixd Home Warranty allows existing customers to continue receiving service, new customers can’t access these services.
Other home warranty providers may be worth considering depending on your specific needs. For example, some competitors offer nationwide coverage, higher payout limits, or customizable plans that allow you to select only the systems and appliances you want covered. Providers with more extensive service networks can also provide faster response times and more experienced technicians. If you require coverage beyond what Fixd offers or want more robust customer service options, exploring alternative providers could offer better long-term value and flexibility.
How To Save on a Home Warranty
While the average cost of a home warranty is $56 per month based on responses from 2,000 homeowners in our 2025 survey, there are still ways to save on a plan. One effective way is to shop during sales periods. Many providers, including those similar to Fixd Home Warranty, offer discounted premiums and free months of coverage during certain times of the year.
Some providers let you choose the major system and appliance protection you want, which can raise or lower your plan premiums and service fees. Selecting basic plan coverage typically reduces your premium. However, we recommend choosing the plan that fulfills your coverage needs. Optional add-ons provide limited coverage and can increase your plan premium.
Another way to save on a home warranty is by choosing a higher service fee. Some providers allow customers to select from multiple service fee options—choosing the highest fee typically reduces the monthly premium. This approach works best if you can manage higher upfront costs when you need repairs.
How Does Fixd Home Warranty vs. Competitors Compare?
Since Fixd doesn’t fulfill service requests at the time of writing, we recommend other top-rated homeowner warranties that may be a better fit and offer coverage in more states. These companies also offer solid HVAC coverage. Compare Fixd to two of our recommended picks.
| Specifications | Fixd Home Warranty | American Home Shield | First American Home Warranty |
|---|---|---|---|
| Plan options | 4 + add-ons | 3 + add-ons | 2 + add-ons |
| Price per month | $35–$58 | $40–$58 | $25–$40 |
| Service fee | $50 | $75, $100, or $125 | $75 |
| Additional benefits | Free re-keying services | Provides discounts on name brand appliances | Coverage for improperly installed or maintained items |
Because plan pricing varies based on where you live, the type of coverage you choose, and how large your home is, we recommend getting quotes from a variety of providers, including American Home Shield and First American Home Warranty.
Our Final Fixd Home Warranty Review
We recommend American Home Shield as an alternative to Fixd Home Warranty because Fixd no longer sells residential service contracts. American Home Shield has been in business for almost 50 years and covers 48 states, excluding Alaska and Hawaii. The company has three customizable plans, high coverage caps, and a network of more than 15,000 technicians. Additionally, it’s a great home warranty that covers roofs because it includes roof-leak coverage in its premium plan.
FAQ About Fixd Home Warranty
Does Fixd Home Warranty have coverage caps?
Fixd Home Warranty has coverage caps for home appliances and add-on options. The coverage cap for major appliances, which includes the washer, dryer, oven/range/cooktop, refrigerator, and dishwasher is $2,000 per claim and $4,000 total for the contract term.
The wine refrigerator, free-standing ice maker, garbage disposal, trash compactor, and built-in microwave are classified as small appliances with a cap of $350 per claim and $1,500 per contract term. The garage door has a cap of $1,500 per contract period, and if you choose to purchase septic coverage, the cap is $500.
Who does Fixd Home Warranty use for home repairs or replacements?
Fixd uses service contractors provided by Cinch Home Services. If all of the company’s technicians are busy or the available technicians don’t specialize in your broken item, Cinch will send a third-party contractor to your home.
How does Fixd Home Warranty’s prices compare to other home warranty companies?
The average customer pays between $300–$600 a year for home warranty protection. Three of Fixd Home Warranty plans fit into this range—Fixd Favorite, Home Systems, and Appliances. Whole Home costs between $600–$700 per year.
Company Information
- Company name: Fixd Repair
- CEO: Evan Myers
- Years in business: 4
- Address: 4514 Travis Street, Suite 200
- City/State: Dallas, TX
- Zip code: 75205
- BBB rating: B
Our Rating Methodology
We use a detailed rating methodology to objectively score each home warranty company we review. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and running focus groups and homeowner surveys.
We use this information to score each provider in six comparison categories that we think are most important when choosing a home warranty. We rate each provider across 23 factors within those categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (35%): This category looked at how comprehensive each provider’s coverage was, including whether they covered unique items. Companies that covered the most items and had higher annual limits received the highest scores. We docked points from providers that imposed long waiting periods or had depreciation policies that decreased your payouts for aging items.
- Cost (20%): We looked at average monthly prices and service call fees. We gave the most points to companies that offer pricing at or below the industry average and don’t impose any surcharges or extra fees.
- Trustworthiness (15%): To gauge reputation and reliability, we reviewed customer ratings across sites like the Better Business Bureau and Trustpilot as well as companies’ responses to complaints. We also checked for National Home Service Contract Association (NHSCA) membership. Providers with the highest ratings and longest workmanship guarantees received higher scores. We deduced points for any ongoing legal issues.
- Plan transparency (10%): We read terms, policies, and disclosures in provided contracts and on each company’s website. Providers with transparent contract details and policies received more points.
- Customer support (10%): Companies with multiple claims filing options, fast response times, and accessible customer support scored well in this category.
- Flexibility (10%): We awarded more points for providers offering more plan options, larger add-on catalogs, the ability to choose your own technician, and customer-friendly cancellation policies.