Globe Home Protection is a home warranty company based in Orlando, Florida. During our review process, we found that the company is no longer in business. The provider’s website, email, and customer service phone lines are no longer active. In this review, we’ll go over our top three picks from our list of the best home warranty companies and provide tips on how to choose the right provider for your needs.
Globe Home Protection Reviews
According to Globe Home Protection’s Better Business Bureau (BBB) profile, the company is not accredited but has an A rating before closing down. Customer reviews are scarce, but the company shows a 3-star rating after 16 customer reviews. As with any top home warranty company, Globe Home Protection has a mix of positive and negative reviews. Here’s a sampling below:
“Homeowners, do not waste your time. This is a joke for a home warranty. The worst customer service. Their communication is so poor between their contracted vendors. We went a whole week before they even approved our part to be ordered by their own plumber.” — Cassie W.
Top-Rated Alternatives to Globe Home Protection
Although Globe Home Protection no longer sells residential service contracts, other reputable companies offer generous appliance and system coverage. Here are three providers to consider instead.
American Home Shield (AHS) is our top pick for home warranty coverage because it provides the best balance between home protection and customization. The provider offers three plans that cover common major appliances and systems, such as clothes washers, dryers, plumbing systems, and water heaters. In addition, the provider covers undetectable preexisting conditions, making it a solid choice if you own older items. However, based on responses from our 2025 survey, AHS is one of the pricier providers.
Choice Home Warranty is another option to consider. The company offers two coverage plans that cover a mix of major systems and appliances. We like that the provider has competitively priced coverage plans, making it a good option for those who want affordable home warranty coverage. Choice also offers a solid variety of optional add-ons, such as septic tank coverage and limited roof leak protection.
Elite Home Warranty is our third recommendation, especially if you want protection for items such as sewer lines and well pumps. The company offers more than 30 add-ons, making it one of the most customizable providers. It’s the only home warranty company we reviewed that provides a completely customizable plan.
Company | BBB Rating | Monthly Cost | Service Fee | Visit Site |
---|---|---|---|---|
NR** | $49–$59 | $65–$125 | VISIT SITE | |
B | $29–$89 | $100–$125 | VISIT SITE | |
B- | $44–$47 | $60–$75 | VISIT SITE | |
B | $42–$82 | $100–$125 | VISIT SITE | |
B | $35–$94 | $75–$125 | VISIT SITE | |
B+ | $44–$58 | $70 | VISIT SITE | |
B+ | $30–$56 | $100–$150 | VISIT SITE | |
A | $27–$61 | $65–$100 | VISIT SITE |
How To Spot Home Warranty Red Flags
Purchasing a home warranty plan without understanding potential downsides can lead to costly mistakes. One red flag to look for is coverage gaps that let companies deny claims. Reputable companies that list their sample terms online usually don’t have this issue.
Did you Know?
- In our 2025 home warranty survey, over 89% of respondents had their claims approved.
Identify excluded items and understand when and how repairs or replacements qualify. Some companies only cover repairs, offering temporary fixes that don’t address root causes. For urgent issues like a broken HVAC system, delays become problematic.
Poor customer service presents another red flag—if you can’t reach the company easily, expect claim delays. Watch out for lengthy lists of exclusions or vague coverage terms. Reliable companies clearly outline coverage and provide accessible support.
Another red flag to watch out for is aggressive sales tactics. Many home warranty sales representatives will try to upsell you, so ensure that they provide clear pricing and benefits. If you experience deceptive practices, file a complaint with your state’s consumer protection department or the Better Business Bureau (BBB). Staying alert helps you avoid bad providers.
How To Buy a Home Warranty
Before signing up with a provider, consider several factors to select the right plan for your needs. Start by assessing your home’s needs and identifying which appliances and systems require coverage. Review the types of warranties available and decide whether you need comprehensive coverage for the entire house or specific protection for major appliances. Consider the age of your appliances, as older units may require broader protection. Some companies, such as American Home Shield, cover various appliances and systems with added perks.
Next, compare plans from different providers. Focus on coverage options, service fees, and additional benefits, such as coverage for preexisting conditions. Read the fine print to understand coverage limits and exclusions. Use customer reviews and third-party ratings to compare each provider’s customer satisfaction.
Finally, purchase the plan that best fits your budget and coverage needs. Understanding the pros and cons of a home warranty upfront helps you avoid surprises and ensures fast service when you need repairs or replacements.
FAQs About Home Warranty Coverage
What do home warranties cover?
Home warranties cover breakdowns of your home’s essential systems and appliances due to normal wear and tear. Home warranties also offer add-on coverage to supplement their standard coverage plans. However, home warranties don’t cover certain home repairs, such as structural wall damage.
What doesn’t a home warranty cover?
Typically, a home warranty doesn’t cover items not listed or items under the limitations and exclusions section of its service contract. Common exclusions include routine maintenance, preexisting conditions, non-essential system or appliance components such as door hinges or knobs, and food spoilage.
Are home warranties worth the cost?
Each situation is different. A home warranty is worth the investment for someone who can’t afford an expensive appliance or home system repair. A home warranty can save you hundreds or even thousands of dollars in home repairs depending on what items break down and what your coverage is.
Why is there a waiting period before my home warranty coverage begins?
Most home warranty companies have a waiting period of 30 days before coverage begins because they want to ensure any breakdowns your systems and appliances may suffer are from normal wear and tear rather than a preexisting condition. Home warranty providers won’t cover an already broken item like any other insurance company.
Our Rating Methodology
We use a detailed rating methodology to objectively score each home warranty company we review. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and running focus groups and homeowner surveys.
We use this information to score each provider in six comparison categories that we think are most important when choosing a home warranty. We rate each provider across 23 factors within those categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We convert the final scores to a 5-star rating.
Here’s a breakdown of our weighted factors:
- Coverage (35%): This category looked at how comprehensive each provider’s coverage was, including whether they covered unique items. Companies that covered the most items and had higher annual limits received the highest scores. We docked points from providers that imposed long waiting periods or had depreciation policies that decreased your payouts for aging items.
- Cost (20%): We looked at average monthly prices and service call fees. We gave the most points to companies that offer pricing at or below the industry average and don’t impose any surcharges or extra fees.
- Trustworthiness (15%): To gauge reputation and reliability, we reviewed customer ratings across sites like the Better Business Bureau and Trustpilot as well as companies’ responses to complaints. We also checked for National Home Service Contract Association (NHSCA) membership. Providers with the highest ratings and longest workmanship guarantees received higher scores. We deduced points for any ongoing legal issues.
- Plan transparency (10%): We read terms, policies, and disclosures in provided contracts and on each company’s website. Providers with transparent contract details and policies received more points.
- Customer support (10%): Companies with multiple claims filing options, fast response times, and accessible customer support scored well in this category.
- Flexibility (10%): We awarded more points for providers offering more plan options, larger add-on catalogs, the ability to choose your own technician, and customer-friendly cancellation policies.