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The Home Depot Extended Warranty Review (2025)

The Home Depot offers extended warranties for a variety of major appliances and merchandise. In this review, we cover the plans’ main features, benefits, and costs.

Written by
Stephanie Minasian-Koncewicz
Written by
Stephanie Minasian-Koncewicz
Updated 02/24/2025

The Home Depot offers extended warranty coverage through SquareTrade, an Allstate company. This plan protects both major appliances and general merchandise, such as water heaters and power tools, once the manufacturer’s warranty expires. For general merchandise protection plans, if a manufacturer’s warranty is unavailable, coverage begins immediately after the retailer’s in-store return policy expires. For appliances, coverage starts on the date of purchase.

To access The Home Depot Protection Plan, you must add it to your qualified product purchase or within 90 days. This flexible time frame allows homeowners to consider their protection options.

In this review, we’ll go over Home Depot’s extended warranty coverage and pricing. We’ll break down the plan’s features, compare it to other warranty options, and help you determine whether it’s the best warranty choice for your needs. We’ve evaluated some of the top home warranty providers to help you choose the most suitable protection for your home so you can make an informed decision about protecting your appliances and household items.


What Plans and Coverage Does the Home Depot Extended Warranty Include?

A Home Depot warranty offers various protection tiers and coverage depending on how much your product costs. The table below is an overview of the available plans:

What’s CoveredMajor Appliances PlanGeneral Merchandise PlanWater Heater Plan
24-hour support
3-day service guarantee
50% reimbursement for mower maintenance parts
50% reimbursement for select cosmetic replacements (knobs, shelves, grates, etc.)
50% reimbursement for select maintenance parts (water/air filters, vents, hoses, etc.)
Gear, component, and button failure
Mechanical and electrical failure
No cost plan transfer
No lemon policy
No service claim reward
Pickup and delivery
Power Surge Protection
Premium tech support (smart appliances)
Product breakdowns and defects
Up to $300 for spoiled food caused by mechanical failure of protected appliance

The Home Depot Protection Plan offers comprehensive coverage for a wide range of household items, which can be categorized into three main groups: major appliances, additional covered items, and optional add-ons.

Major Appliances

  • Compactors
  • Cooktops
  • Dishwashers
  • Clothes washers
  • Clothes dryers
  • Freezers
  • Built-in microwaves
  • Over-range microwaves
  • Wall ovens
  • Refrigerators

Additional Covered Items

  • Fireplaces
  • Generators
  • Grills
  • Holiday decor
  • Home electronics
  • Mowers
  • Power equipment
  • Power tools
  • Small appliances
  • Smart-home equipment
  • Water heaters

Optional Add-Ons

  • Accidental damage from handling
  • Cosmetic and preventative maintenance parts coverage
  • Food spoilage
  • No service claim reimbursement
  • Service guarantee
  • Smart home setup

Coverage included on these items is subject to certain terms but will remain in effect depending on the length of protection purchased. Appliance plans last three to five years, and general merchandise plans last two to three years.

Coverage Specifics

Reading the fine print of an extended warranty agreement can help you understand your coverage and the expectations of a provider. Here are a few highlights from the Home Depot extended warranty sample contract.

Food Spoilage

If a refrigerator or freezer breaks down, and the cause is under warranty, policyholders are eligible for up to $300 per incident. The provider requires you to submit proof of damage before paying a claim. Items you can submit for review are dated receipts, photos, and a confirmation from the responding repair person.

Parts Reimbursement for Preventative Maintenance and Cosmetic Components

Appliances require preventative maintenance to ensure optimal performance. The Home Depot Protection Plan offers 50% off discounts on supplies such as the following:

  • Air filters
  • Dryer lint brushes
  • Water filters and lines
  • Aluminum vents
  • Water fresheners and hoses

Cosmetic parts include these:

  • Refrigerator shelves and doors
  • Range and oven knobs
  • Range heating elements or grates
  • Drip pans

Note that this benefit applies only to major appliance, tractor, and lawn mower components. Additionally, this credit offer is available as a rebate. Therefore, you must pay the component’s full price in-store or online and provide a receipt to Square Trade with the purchased products shown. A reimbursement cap of $500 exists for the duration of the Home Depot warranty.

Coverage Exclusions

A Home Depot appliance warranty will not cover the cost of repair or replacements caused by excluded factors. Typical of most warranty plans, some exclusions include a defect developing abuse, misuse, or using the appliance outside a manufacturer’s instructions.

Third-party issues like acts of God and theft loss are also excluded and should be reported to a homeowners insurance provider instead.


How Much Does a Home Depot Extended Warranty Cost?

Item ValueContract LengthHome Depot Protection Plan Cost
$700–$9995 years$160
$1,599.99 (washer and dryer combo)5 years$235

The cost of The Home Depot Protection Plan depends on the value of the item you purchased and the length of a contract. According to Home Depot, it charges $160 for a five-year plan on an item that costs $700–$999. A $1,599.99 washer and dryer combination would cost $235 for five-year insurance.

It prices three-year plans less than five-year plans. In addition, this extended warranty payment is due at the time of an appliance purchase or within 90 days of the receipt date.

There is no deductible or service fee after claiming an issue or receiving service. It also waives transfer fees if you decide to sell your home.


How To Buy Your Home Depot Extended Warranty

Home Depot provides a straightforward process for buying and registering a protection plan for eligible products. We highlight the steps needed to purchase and register your protection plan below:

1. Choose a plan option: When purchasing your product, review the available plan options. The product page displays the protection plans along with their pricing details. Select a plan that best fits your needs and budget. You can also consult an in-store Home Depot associate to get personalized recommendations and clarify any questions about coverage.

2. Complete your purchase: Add the chosen protection plan to your cart during checkout. If you buy the product in-store, ask the cashier to include the protection plan in your purchase. If you decide after the purchase, return to Home Depot within 90 days to add the plan to your product.

3. Register your plan: Register your protection plan through Allstate’s website to activate coverage immediately. Visit the Allstate protection plan portal, select “Upload receipt,” and provide your Home Depot receipt and plan details.

4. Confirm registration details: Review the confirmation email from Allstate after submitting your information. Verify that all details, including product and plan information, appear correctly. If you spot any issues, contact Allstate customer service to correct them.


How Can You File a Claim with Home Depot?

Home Depot Protection Plan owners can file a claim online through SquareTrade or call the Home Depot warranty phone number.

The call center is available 24/7, 365 days per year. Once a request is accepted, the company store dispatches a technician from its network of service experts, all of whom have undergone a background check.

To streamline the process of making a claim and receiving service, ensure your appliances and protection plan are registered. To create a permanent record, buyers can upload a copy of their receipt to the warranty provider or keep a physical copy for peace of mind.


Home Depot Extended Warranty Reviews

The Home Depot has been a Better Business Bureau (BBB)-accredited business since 1989 and holds an A+ rating with the BBB.

  • Reviews from customers are mixed, with many complimenting quality customer service and others noting that representatives were unprofessional. Some customers with Home Depot extended warranties have noted frustrations with Asurion unexpectedly denying their claims.

You can find a sampling of reviews below. Note: The customer reviews are for The Home Depot as a whole, not the protection plans in particular.

“I am extremely disappointed and frustrated with the extended warranty I purchased from Home Depot in 2019 for my GE Refrigerator.… My freezer/refrigerator stopped cooling 4 weeks ago and is still not working, nor do I have an estimated repair date. It has been both a financial and emotional hardship dealing with the lack of a basic need and the constant monitoring in the repair progress…” — Judith and Michal S. on March 8, 2023

“Buyers beware! In 2018, I purchased an Electrolux washer and dryer from The Home Depot and purchased a 5 year extended warranty. The washer and dryer come with a one year labor and 3 years parts replacement warranty from the manufacturer. That should have made it a total of 6 years but The Home Depot refuses to honor the warranty agreement as per the terms of coverage written in their warranty contract…” — William M. on March 7, 2023


Is the Home Depot Protection Plan Worth It?

The Home Depot extended warranty is a solid option for those who purchase new appliances or general merchandise directly from The Home Depot. However, it’s not ideal for those who need total home protection since it excludes major systems coverage.

Additionally, you must add a protection policy the day you purchase your appliance or within 90 days of the sale to be valid, so the extra expense for coverage must be considered when investing in new machines.

For the best protection against appliance and system failures, consider acquiring a policy from a dedicated home warranty company. How a home warranty works is that, with just one policy, you can cover major household systems and appliances at once.


How Much Do Home Warranties Cost?

Our team surveyed 2,000 homeowners in 2025 and found that the average home warranty plan costs $56 monthly, or $649 annually. Several factors affect how much you’ll pay for a protection plan, such as the following:

  • Coverage level
  • Discounts
  • Home size
  • Location
  • Service call fees

Each provider has its own pricing model and coverage offerings, although most companies offer similar protection for major appliances and systems. Here are some cost examples from our list of the best home warranty providers:

These costs are from our survey data, which may not match what you’ll pay for a plan. We always recommend requesting personalized quotes from a home warranty provider for more accurate pricing. The table below compares various home warranty providers’ costs, service fees, and scores.

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Company Star Rating BBB Rating Monthly Cost Service Fee
Liberty Home GuardGet Quote
4.4/5
NR
$57–$68
$65–$125
American Home ShieldGet Quote
4.8/5
B
$36–$100
$100–$125
Select Home WarrantyGet Quote
3.7/5
B-
$44–$48
$60–$75
Elite Home WarrantyGet Quote
4.6/5
B
$45–$60
$70 ($150 for after hours and weekends)
First American Home WarrantyGet Quote
4.6/5
B
$77–$130
$100–$125
AFC Home WarrantyGet Quote
4.6/5
B
$44–$82
$75–$125
Cinch Home ServicesGet Quote
4.3/5
B+
$51–$68
$100–$150
2-10 Home WarrantyGet Quote
4.1/5
A
$27–$61
$65–$100

Frequently Asked Questions

Do I need a receipt to use Home Depot’s warranty?

Yes, you need to keep the receipt of the item you purchased a warranty plan for to file a claim. The Home Depot offers the convenience of saving your receipt by allowing you to upload it directly to your protection plan online portal.

What is Home Depot’s warranty policy?

The Home Depot Protection Plan is an extended warranty that covers select merchandise past its manufacturer’s warranty. Home Depot’s coverage begins the day you purchase coverage and extends up to five years. A typical manufacturer’s warranty lasts one year. The Protection Plan covers product malfunctions caused by mechanical and electrical failures, product defects, and more. 

Is coverage renewable?

Once a policy expires, options to renew the service for an additional extended warranty are typically unavailable. Because of this, buyers must consider whether the three-year protection plan will be sufficient or if a five-year guarantee is of more value.

Does Home Depot replace appliances?

While the extended warranty for non-major appliances offers adequate protection, Home Depot will use its discretion to determine if replacements are required. In most cases, rather than replacing equipment, the company will provide policyholders with a gift card or check for the original purchase price.

Ultimately, this policy helps alleviate issues with availability as, sometimes, products shown as readily accessible are stocked but inventory levels cannot be guaranteed.

Does the Home Depot Warranty start after the manufacturer’s warranty ends?

For most products, the Home Depot Protection Plan starts the day you purchase coverage. If its manufacturer’s warranty doesn’t cover your product breakdown, the Protection Plan will cover it. It also maintains coverage after the manufacturer’s warranty expires.

What is the Home Depot No-Claim Reward?

A benefit offered under the Home Depot extended warranty is a reward system for a plan ending without a service claim. Policyholders are eligible for a 30% reimbursement of the three- or five-year plan that was initially in service. Keep in mind, the benefit is only available up to 60 days after a service agreement expires.


Our Rating Methodology

We use a detailed rating methodology to objectively score each home warranty company we review. We conduct research by speaking with company representatives, requesting quotes, analyzing sample contracts, and running focus groups and homeowner surveys. 

We use this information to score each provider in six comparison categories that we think are most important when choosing a home warranty. We rate each provider across 23 factors within those categories. Each factor is assigned a point value based on its importance to a homeowner, totaling 100 points. We convert the final scores to a 5-star rating. 

Here’s a breakdown of our weighted factors:

  • Coverage (35%): This category looked at how comprehensive each provider’s coverage was, including whether they covered unique items. Companies that covered the most items and had higher annual limits received the highest scores. We docked points from providers that imposed long waiting periods or had depreciation policies that decreased your payouts for aging items.
  • Cost (20%): We looked at average monthly prices and service call fees. We gave the most points to companies that offer pricing at or below the industry average and don’t impose any surcharges or extra fees.
  • Trustworthiness (15%): To gauge reputation and reliability, we reviewed customer ratings across sites like the Better Business Bureau and Trustpilot as well as companies’ responses to complaints. We also checked for National Home Service Contract Association (NHSCA) membership. Providers with the highest ratings and longest workmanship guarantees received higher scores. We deduced points for any ongoing legal issues.
  • Plan transparency (10%): We read terms, policies, and disclosures in provided contracts and on each company’s website. Providers with transparent contract details and policies received more points.
  • Customer support (10%): Companies with multiple claims filing options, fast response times, and accessible customer support scored well in this category.
  • Flexibility (10%): We awarded more points for providers offering more plan options, larger add-on catalogs, the ability to choose your own technician, and customer-friendly cancellation policies.

To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.

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