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Pawp Pet Insurance Review & Prices (2024 Guide)

Author Image Written by Brenda Woods Updated 11/15/2024

Pet insurance offers a barrier against high vet bills and unexpected costs for your pet’s health. Knowing that bills are covered can provide peace of mind and protect pet parents from paying out of pocket.

In our research on excellent pet insurance providers, one digital clinic with an emergency fund stood out, despite not being a traditional pet insurance provider. Pawp’s emergency fund offers a flat rate for one veterinary emergency each year, protecting against accidents and illnesses without any added services. Keep reading to learn more about the company’s coverage, pricing, and customer reviews.

Pawp
4.5
Best Digital Clinic
Pros
  • Provides 24/7 access to video calling and chats with a licensed veterinarian or vet tech
  • Covers up to six pets with one membership
  • Directly pays the veterinarian for treatment instead of reimbursing you after a claim is filed
Cons
  • Offers only one emergency vet bill of up to $3,000 during each year of membership
  • Doesn’t offer coverage options for preventative care
  • One of Pawp’s licensed vets must examine your pet and verify an emergency through a video chat before you are allowed to access the fund—once authorized, you must visit an in-person vet clinic within four hours

Pawp was founded in 2019 as a low-cost alternative to traditional pet insurance. Andrew Malek, Cody Simons, Marc Atiyeh, and Scott Sonneborn launched the emergency fund out of New York City. The company’s mission is to end financial euthanasia, defined as when pets must be put down due to a lack of funds for their treatment. Its affordable emergency coverage is designed to ensure that every pet has access to care in life-threatening emergencies.

Pawp is available in all 50 states. Any licensed veterinary clinic in the U.S. is eligible to be paid by Pawp’s emergency fund.

  • Key Takeaway: Pawp made our list of the best pet insurance companies thanks to its affordable pricing, lack of deductibles, and digital access to vets. It received a 90 out of 100 in our review and is our choice for the best digital clinic services.

How Did We Rate Pawp Pet Insurance?

Pawp made our list of the best pet insurance companies thanks to its affordable pricing, lack of deductibles, and digital access to vets. It received a 90 out of 100 in our review and is our choice for the best digital clinic services.

Monthly Cost
4.5 / 5
4.5 / 5
Company Reputation
3.7 / 5
3.7 / 5
Plan Options
4.8 / 5
4.8 / 5
Customer Service
5 / 5
5 / 5
Coverage
4.4 / 5
4.4 / 5
Eligible Species
5 / 5
5 / 5
  • Monthly cost: Pawp’s premiums are average compared to competitors.
  • Plan options: You can choose from multiple deductible and reimbursement options, as well as add wellness coverage to your standard plan.
  • Coverage: Pawp covers both accidents and illnesses in its standard plan but offers a comparatively low coverage limit.
  • Reputation: The company isn’t as experienced as many pet insurers, and it has a B- score on BBB.
  • Customer service: You can reach Pawp multiple ways, including its customer portal or 24/7 helpline.
  • Eligible species: Pawp insures both dogs and cats.

How Does Pawp Pet Insurance Compare to the Competition?

Company Star Rating Monthly Cost for Dogs* Monthly Cost for Cats* Visit Site
4.8
$33.69 $13.32 VISIT SITE
4.6
$38.44 $21.53 VISIT SITE
4.7
$65.15 $53.43 VISIT SITE
4.5
$20.76 $18.47 VISIT SITE
4.7
$44.83 $24.68 VISIT SITE
4.5
$24 $24 VISIT SITE
4.6
$49.85 $26.55 VISIT SITE
4.7
$44.79 $16.36 VISIT SITE
Why Trust Us? Our review and rating process for the best pet insurance companies
22
Companies Considered We carefully considered 22 companies to find the best pet insurance providers available.
1000
Pet Owners Surveyed We surveyed 1,000 pet owners to see what they care about most when in comes to pet insurance.
3800
Reviews Analyzed We went through 3,800 customer reviews of pet insurance companies to see what people had to say about each provider.
51
Policies Compared We compared 51 policies to find the best pet insurance offerings on the market.

How Much Does Pawp Pet Insurance Cost?

While not a traditional pet insurance plan, a Pawp membership is one of the cheapest pet insurance alternatives available. With a flat fee of $24 per month, the pricing structure is simple. Pawp offers funds that must be used for a life-threatening emergency, and members are entitled to up to $3,000 for one visit each year.

There are no add-on options available with a Pawp membership, including wellness, routine, or preventative care. Those items must be covered out of pocket for cats and dogs enrolled with the company, as Pawp covers costs only from emergency vet visits.

Pawp’s pricing is straightforward and the company provides fewer customization options than other providers, such as:

  • No reimbursement rates; the amount is sent straight to the veterinarian treating your pet
  • No annual deductibles
  • $3,000 annual limit on emergency coverage

If the full $3,000 emergency fund is not used, there is no second visit or rollover amount available. Pawp covers only one visit of up to $3,000 each year.

Before heading to the veterinarian’s office, you’ll need to confirm digitally with Pawp that your emergency is covered to avoid out-of-pocket costs.

Pawp’s Pricing Premiums

Pawp’s $24 per month plan covers up to six animals. However, the one visit and $3,000 annual limits would still apply, even if more than one pet had an emergency throughout the year.


What Plans and Coverage Does Pawp Pet Insurance Have Available?

Pawp offers just one membership for emergency vet visit coverage, with no choices for modifications or add-ons.

Pawp vets must determine the incident to be an emergency in their digital clinic before pet parents can use their emergency funds. After you’ve been given clearance to use your fund, you must visit a vet clinic within the next four hours.

Examples of incidents and costs covered under the plan include:

  • Difficulty breathing
  • Choking
  • Severe internal or external injuries
  • Blockages
  • Necessary diagnostic tests
  • Medication administered during the emergency

What Are Pawp Pet Insurance’s Coverage Exclusions?

Any expense that isn’t directly related to an approved, life-threatening emergency is not covered with a Pawp membership. On the other hand, while pre-existing conditions are excluded from traditional pet insurance, they are covered by Pawp during an emergency.

In addition to pre-existing conditions, other items excluded from coverage include:

  • Pre-planned surgeries
  • Breeding or pregnancy-related expenses
  • Follow-up care
  • Deworming
  • Dental cleanings
  • Vaccines
  • Routine or pre-scheduled appointments

Where is Pawp Pet Insurance State Available?

Pawp is available in all 50 states. Any licensed veterinary clinic in the U.S. is eligible to be paid by Pawp’s emergency fund.


How Do Customers View Pawp Pet Insurance Reviews?

Pawp has received an A- from the Better Business Bureau (BBB), but it has fewer than 20 reviews at the time of this writing. The company also holds a rating of 4 out of 5 stars on Trustpilot, with many customers praising the knowledge of vets and vet techs and celebrating opportunities to learn more about their pet’s health without unnecessary veterinary visits.

“My dog would probably be dead now if it weren’t for Pawp. We had a breathing emergency the very day my plan became active. Of course, it was on the weekend [and] only an emergency clinic was available. The video vet cleared me to go and made certain my funds would be activated that day and off we went into what became a $1,600 bill. There is no way I would have been able to pay that without Pawp.”

Kate H.

“I found this to be the absolute worst service and not even worth $19 a month! I think these vets are on call to make certain you’re not covered! Case in point: My dog started vomiting and then began to shake violently. She was lethargic and spinning around. The vet said it was critical and she needed to be seen within 24 hours but not life-threatening.”

Vicki A.

*Data accurate as of January 6, 2022


Is Pawp Pet Insurance Worth It?

Pawp can be an excellent choice for pet parents looking for a low-cost way to protect against serious emergencies and high veterinary bills. While some find Pawp’s definition of what qualifies as an emergency too narrow, many other pet parents enjoy the security of around-the-clock access to a vet and an emergency fund to cover any unexpected expenses.

For pet parents seeking a more flexible plan with customizable deductibles, Embrace or Prudent Pet may be a more individually tailored option for coverage with a traditional insurer. If your pet is aging or you’d like unlimited coverage caps for your pet, Healthy Paws and Petplan both offer plans with no annual limits and a well-rounded scope of benefits.


FAQs About Pawp Pet Insurance

Does Pawp have a waiting period for emergency funds?

Yes, Pawp requires a 14-day waiting period after enrollment before the company covers emergency costs. Some cat insurance policies and dog insurance policies have shorter waiting periods. For example, Lemonade pet insurance requires only a two-day waiting period for accident coverage.

Is the Pawp emergency fund only for emergencies?

Yes, Pawp’s emergency fund can be used only for situations that have been assessed by one of the company’s veterinarians and deemed as life-threatening. Smaller incidents such as allergies or behavioral issues are not covered by the fund.

Does Pawp cover pre-existing conditions?

Yes, cats’ and dogs’ pre-existing conditions are covered during an approved emergency by Pawp.

What does Pawp consider an emergency?

A pet’s condition must require immediate treatment within the next four hours for survival. A broken paw, for example, would not be covered by the fund.


Our Rating Methodology

We are dedicated to thorough, in-depth reviews of each product or service that we detail in our content. Determined to build trust with our readers through transparency, accuracy, and accountability, we’ve built a detailed rating system to score pet insurance brands. Included in this methodology are the following six factors with their respective scoring weights:

  • Coverage (25)
  • Plan options (20)
  • Monthly cost (20)
  • Company reputation (15)
  • Customer service (10)
  • Species eligibility (10)

Our researchers keep all data in each company’s score up to date, making any changes to our content when necessary to provide our readers with the most accurate information on relevant metrics, such as plan options, customer service, reputation, and monthly cost.

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