Service Line Warranties of America (SLWA) is a subsidiary of the home warranty company HomeServe USA. However, the two companies offer different services. While HomeServe functions as a traditional home warranty company, Service Line Warranties of America only covers water lines, sewer lines, gas lines, electrical lines, and indoor plumbing. For this reason, the company’s products may not fit buyers looking for a typical home warranty policy.
SLWA offers an affordable alternative to a typical home warranty. Homeowners can get protection for the lines going in and out of their house for $5–$10 a month. Your home’s infrastructure is important—and expensive to repair—so these plans can offer coverage without breaking the bank.
Our Take on Service Line Warranties of America
Service Line Warranties of America is a good option for homeowners looking to protect the infrastructure around their house. For only $5–$10 a month, you can choose to protect your water line, sewer and septic line, or interior plumbing. Most of these exterior repairs require excavation, which can get pricey. Purchasing a policy from SLWA is an affordable way to safeguard your property from expensive repairs.
However, SLWA has quite a few drawbacks compared to standard home warranty companies. For starters, it doesn’t cover most of the appliances and home systems that traditional home warranties include. If you’re looking for coverage for items such as your refrigerator, HVAC system, oven, washer, and dryer, this is not the best company for you.
Additionally, SLWA doesn’t advertise its full state availability upfront, which means you won’t know if it services your area until you input your ZIP code for a quote. Our team found that service areas vary greatly, and even two ZIP codes in the same state can show different results. Not every plan is available in every area, so even if SLWA offers coverage in your city, you will have to get a quote to confirm available plans.
We recommend Service Line Warranties of America if you’re only looking to cover your water line, sewer and septic line, or your interior plumbing. However, if you want traditional home warranty coverage, we recommend you check out our picks for the best home warranty companies, such as American Home Shield and First American Home Warranty.
We recommend Service Line Warranties of America if you:
- Only need coverage for your water line, sewer line, and interior plumbing
- Want a basic home warranty on a budget
- Live within the company’s service area
We don’t recommend Service Line Warranties of America if you:
- Need coverage for all your home systems and appliances
- Want add-ons or customizable coverage
- Prefer a traditional home warranty plan
Service Line Warranties of America Coverage
Service Line Warranties of America doesn’t exactly fit the typical mold of a home warranty company. Instead of offering plans that cover your appliances and major home systems, SLWA primarily covers blockages and repairs for water lines, sewer lines, and interior plumbing. In some areas, it also offers coverage for gas lines and electrical lines.
Core Plans
Service Line Warranties of America has plans that cover exactly what the company’s name suggests—service lines. For example, the Exterior Water Service Line Coverage plan covers “leaking, low pressure, or permanently blocked” exterior water service lines, according to its website. The company does not cover sprinklers, pools, hot tubs, radiant floor heating, or other outdoor systems that may connect to your water line.
The Exterior Sewer and Septic Line Coverage plan covers the following:
- Your sewer pipe from the external foundation wall of your home to where it connects to your municipality’s line.
- Your septic pipe from the external foundation wall of your home to the point of connection to your septic tank on your property.
- Any exterior branch drains connected to your system.
The plan does not cover any section of your system that is shared with a third party or covered by a homeowner’s or condominium association.
The Interior Plumbing and Drainage Coverage plan covers blocked or leaking system pipes that carry fresh or drinkable water and wastewater. It does not cover removing mold or other hazardous materials in your system.
The Fine Print
For the most part, SLWA’s plans are very straightforward. Each plan covers exactly what the title says and nothing else. However, buyers should still note some coverage exceptions. For example, in the Exterior Water Service Line Coverage plan sample contract, the company clarifies that it covers repairs to the main water line but not any lines that branch off from that point (as seen in numbers five and seven below).
It is important to note that SLWA does not cover all water lines, but rather only the main line to the house. We recommend that potential buyers read the fine print carefully in each sample contract to better understand coverage limitations.
Service Line Warranties of America Cost
Service Line Warranties of America doesn’t impose a service fee for repairs, unlike traditional home warranty companies. As long as the company covers your repairs, the only cost to consider is your monthly rate. At $5–$10 a month, SLWA is one of the cheapest home warranty companies in the industry, but keep in mind that it offers less coverage than traditional plans.
Plan Cost
Home warranty costs usually involve a combination of your monthly rate, service fee, and any add-on coverage on your policy. However, with Service Line Warranties of America, the only factor to consider is your monthly rate. There is no service call fee and no add-ons available to purchase. You can find the monthly rates for each of the company’s plans in the table below.
| Plan | Monthly Cost* |
|---|---|
| Exterior Water Service Line Coverage | $5 |
| Exterior Sewer and Septic Line Coverage | $7 |
| Interior Plumbing and Drainage Coverage | $10 |
*We based the above pricing information on a quote for a single-family home under 5,000 sq. ft. in Easton, Pennsylvania.
Discounts
Service Line Warranties of America offers new customers 10% off their first year with the purchase of the Exterior Water Service Line or Exterior Sewer and Septic Line plans. This offer was available online at the time of this writing, but available discounts may vary.
Other Top Home Warranty Providers to Consider
Since Service Line Warranties of America doesn’t offer everything that a typical home warranty provider would, homeowners seeking more comprehensive coverage may consider alternatives. Here’s a quick overview of some of the best home warranty companies in the industry.
| Provider | Logo | Our Rating (Out of 5) | Monthly Plan Cost | Service Fee Cost | BBB Rating* |
|---|---|---|---|---|---|
American Home ShieldGet Quote |  | $36–$100 | $100–$125 | B | |
First American Home WarrantyGet Quote |  | $77–$130 | $100–$125 | B | |
AFC Home WarrantyGet Quote |  | $44–$82 | $75–$125 | B | |
Elite Home WarrantyGet Quote |  | $47–$60 | $70 ($150 for after hours and weekends) | B | |
Liberty Home GuardGet Quote |  | $60–$68 | $65–$125 | NR |
*BBB ratings are accurate as of January 2025.
Note: According to the BBB website, the organization hasn’t issued a rating for Liberty Home Guard because it is “evaluating a pattern of complaints.”
Customer Reviews: Reddit, Trustpilot, and More
One of Service Line Warranties of America’s strengths is its customer reviews. Although the company has some mixed reviews online, the vast majority suggest positive experiences. Many customers said the company’s plumbers and technicians were helpful, friendly, and always on time. Customers also said scheduling a home repair was easy, and they didn’t have to wait long for service, usually getting an appointment the next day. However, other customers said they had to make repeated phone calls to get SLWA to schedule their repair.
Here are a few examples of customer reviews for SLWA:
“Service Line Warranties [is] an excellent company! Unfortunately, I’ve had to use their services a couple of times, but they have always done their best to support me in a timely manner. My sewer problems have always been resolved. I had to wait longer than I would have cared to over the recent holiday to get my sewer line repaired, but it was due to the local plumbing company, not SLW.” —K. W. via Trustpilot, January 2025
“I submitted the claim for the water leak on December 14. The leak is still there [and] nobody ever came out to fix the leak. I have been without water on [December] 14, 15, and 16. I had to flush the toilet with gallon jugs of water—no shower, no laundry, and nothing that needs hot water since [December] 14. Now, on [December] 20, I still only have cold water.” —Mimi T. via Google Reviews, December 2024
While this example shows that not all customer experiences with SLWA have been positive, negative experiences were less common in our review. SLWA has high scores on both Trustpilot and Google, suggesting general customer satisfaction.
Is Service Line Warranties of America Worth It?
Service Line Warranties of America is worth it for homeowners who want coverage for very specific items, like water lines, sewer lines, and interior plumbing. In general, a home warranty is worth it as long as you have an affordable monthly rate and your coverage is sufficient for the repairs you expect to need. However, since Service Line Warranties of America doesn’t protect many of the core appliances and home systems that other companies cover, it’s not worth it for homeowners who need a comprehensive plan.
FAQs About Service Line Warranties of America
Is Service Line Warranties a legitimate company?
Yes, Service Line Warranties of America is a legitimate company that was founded in 2003 as a subsidiary of the home warranty company HomeServe USA. The company has an A+ rating on the BBB website with over 300 customer reviews.
How do I cancel my service line warranties of America policy?
You can call SLWA at 1-866-922-9006 within 30 days of your start plan date for a full refund. For more information on how to cancel your plan, visit the company’s website.
Is HomeServe the same as Service Line Warranties of America?
Service Line Warranties of America is part of the HomeServe family of companies. The companies offer different services, but HomeServe is the parent company of Service Line Warranties of America.
What does Service Line Warranties of America cover?
Service Line Warranties of America primarily covers water lines, sewer lines, and interior plumbing. In some areas, it also offers coverage for gas lines and electrical lines.
How We Evaluated Home Warranty Providers
We thoroughly research home warranty companies and use a detailed rating methodology to objectively rank providers. Instead of relying solely on third-party reviews, we obtain quotes, purchase policies, and file claims ourselves to get a personal experience with each company. We also speak with representatives and read through sample contracts to better understand the ins and outs of each plan. Once we have our data, we rank each provider on a 5-point scale based on factors such as coverage, cost, trustworthiness, plan transparency, customer support, and flexibility. While we researched and reviewed Service Line Warranties of America, note that we did not assign the company a star rating since it offers fewer coverage options than traditional companies.
