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Best Home Warranty Companies for Wells

Written by Stephanie Koncewicz + 1 other Reviewed by Michael Mansueto Updated 12/02/2024

Over 42 million Americans depend on wells for their water supply. While wells have their advantages, if something ever goes wrong with them, it can leave you without water for drinking, cooking, or cleaning. That’s where a home warranty with well coverage can really help. It connects you to qualified technicians who can diagnose and fix issues, easing the stress and costs of well maintenance.

To find the best well warranty protection, we evaluated 13 leading home warranty providers for their coverage options. American Home Shield (AHS) stood out as our top choice, offering up to $1,500 in well pump coverage along with unlimited coverage for most plumbing issues. We also favor First American Home Warranty (FAHW), known for its generous well coverage limits and additional add-on options for water filtration systems, which can help improve the quality of well water.

Keep reading to see our top picks, discover which companies didn’t make the list, and get tips on how to shop for well coverage that fits your needs.


Top Home Warranty Companies for Wells

We reviewed 13 home warranty providers and selected these five companies as the top choices for well coverage:


Comparing Top Home Warranty Companies on Cost and Well Coverage

When comparing home warranty companies offering well coverage, we focused on pump coverage caps (in other words, the maximum dollar amount your home warranty will cover), monthly plan costs, and service call fees (the cost per repair visit). Since homeowners are fully responsible for their well’s performance, we also took a close look at each provider’s plumbing coverage, as unexpected clogs or backups can often require repair. 

The table below outlines how our top picks compare across these criteria.

Provider Well Pump Coverage Cap Plumbing Coverage Cap Monthly Plan Cost for Wells* Service Fee Cost for Well Pumps BBB Rating** Get a Quote
$1,500 $500–unlimited $29–$89 $100–$125 B Visit Site
$1,500 $500–unlimited $62–$102 $100–$125 B Visit Site
$1,500 $1,000 $38–$66 $100–$150 B+ Visit Site
$1,000 $750–$2,000 $44–$58 $150 B+ Visit Site
$500 $3,000 $46–$55 $100 B Visit Site
No results were found.
Well Pump Coverage Cap Plumbing Coverage Cap Monthly Plan Cost for Wells* Service Fee Cost for Well Pumps BBB Rating Link
American Home Shield American Home Shield $1,500 $500–unlimited $29–$89 $100–$125 B VISIT SITE
First American Home Warranty First American Home Warranty $1,500 $500–unlimited $62–$102 $100–$125 B VISIT SITE
Cinch Home Services Cinch Home Services $1,500 $1,000 $38–$66 $100–$150 B+ VISIT SITE
Elite Home Warranty Elite Home Warranty $1,000 $750–$2,000 $44–$58 $150 B+ VISIT SITE
Choice Home Warranty Choice Home Warranty $500 $3,000 $46–$55 $100 B VISIT SITE
American Home Shield
Logo American Home Shield
Well Pump Coverage Cap $1,500
Plumbing Coverage Cap $500–unlimited
Monthly Plan Cost for Wells* $29–$89
Service Fee Cost for Well Pumps $100–$125
BBB Rating B
VISIT SITE
First American Home Warranty
Logo First American Home Warranty
Well Pump Coverage Cap $1,500
Plumbing Coverage Cap $500–unlimited
Monthly Plan Cost for Wells* $62–$102
Service Fee Cost for Well Pumps $100–$125
BBB Rating B
VISIT SITE
Cinch Home Services
Logo Cinch Home Services
Well Pump Coverage Cap $1,500
Plumbing Coverage Cap $1,000
Monthly Plan Cost for Wells* $38–$66
Service Fee Cost for Well Pumps $100–$150
BBB Rating B+
VISIT SITE
Elite Home Warranty
Logo Elite Home Warranty
Well Pump Coverage Cap $1,000
Plumbing Coverage Cap $750–$2,000
Monthly Plan Cost for Wells* $44–$58
Service Fee Cost for Well Pumps $150
BBB Rating B+
VISIT SITE
Choice Home Warranty
Logo Choice Home Warranty
Well Pump Coverage Cap $500
Plumbing Coverage Cap $3,000
Monthly Plan Cost for Wells* $46–$55
Service Fee Cost for Well Pumps $100
BBB Rating B
VISIT SITE

*We requested sample quotes for each provider using a 2,010-square-foot single-family home in Baltimore. 
**BBB ratings are accurate as of November 2024.


Top-Rated Home Warranty Providers for Wells

Here’s a detailed overview of the top home warranty providers with well coverage.

American Home Shield

4.8 We grade all home warranty companies on the most important factors to homeowners such as coverage, value, trust, transparency, availability, and service. We account for 15 specific data points such as coverage caps, systems and appliances covered, monthly costs, service fees, sample contract availability, response time, claims process, and workmanship guarantee length to then calculate a score, created fully by our Editorial team.

Monthly Cost: $29–$89

Service Fee: $100–$125

Well Pump Coverage Cap: $1,500

Well Pump Coverage Overview

  • Covers well pumps with existing physical damage, which is a rare benefit
  • Includes a $1,500 coverage cap for well pump coverage, the maximum amount possible
  • Offers an unlimited plumbing cap for most items

Keep in Mind

  • Has some negative reviews concerning inconsistent technician quality
  • Protects its repairs with a 30-day workmanship guarantee, which is shorter than some other reviewed providers

Our Review

American Home Shield stands out for offering coverage for older well systems, a rarity among home warranty providers. It covers items with normal wear and tear and preexisting conditions, including issues that occurred before your coverage began. This is an important benefit since most companies exclude it. American Home Shield also offers a generous $1,500 coverage cap for well pumps, one of the highest we’ve seen for this feature. Additionally, it provides unlimited plumbing coverage for most repairs, which can be especially beneficial if well pump issues cause unexpected plumbing problems.

Although American Home Shield provides respectable well pump and plumbing protections, it doesn’t offer add-ons for water filtration or softeners. These options can be essential for well owners, as filtration and softening systems help reduce mineral buildup, improve water quality, and protect plumbing from wear. While American Home Shield includes a standard 30-day workmanship guarantee, other providers like Elite and Choice extend their workmanship guarantees to 60 days or more, offering homeowners more time to make sure that repairs were completed to satisfaction.

Customer Experiences

Homeowners generally praised American Home Shield’s quick response times, even on weekends, and found the online claims process straightforward, with efficient and knowledgeable technicians. Our team member who tested American Home Shield also reported a positive experience, securing a next-day appointment and quick repairs.

However, some negative reviews have highlighted inconsistencies in service quality, with reports of technicians providing high repair quotes that prompted homeowners to get second opinions from independent contractors.

Below is a sample of some American Home Shield customer reviews:

“The request went smoothly [and] the plumber came in a short amount of time, fixed the problem, and then had to come back a week later to fix another leak in another bathroom. They were very friendly, helpful, and had the skill needed to solve [our] mess.” — Linda M. via Trustpilot, October 2024

“The plumber sent to the house said the decades-old outside spigot that was leaking was broken due to “abuse.” They then tried to defraud me out of hundreds dollars because nothing would be covered by AHS. I hired my own plumber who said the inner gasket/seal was worn out, and replaced it for pennies on the dollar.” — Stephen D. via Trustpilot, September 2024

First American Home Warranty

4.6 We grade all home warranty companies on the most important factors to homeowners such as coverage, value, trust, transparency, availability, and service. We account for 15 specific data points such as coverage caps, systems and appliances covered, monthly costs, service fees, sample contract availability, response time, claims process, and workmanship guarantee length to then calculate a score, created fully by our Editorial team.

Monthly Cost: $62–$102

Service Fee: $100–$125

Well Pump Coverage Cap: $1,500

Well Pump Coverage Overview

  • Has an upgrade for extended coverage against failures caused by improper modification and repairs.
  • Matches the $1,500 well pump coverage offered by American Home Shield and Cinch Home Services
  • Offers add-on coverage for water filtration and softeners

Keep in Mind

  • Doesn’t cover as many preexisting conditions as American Home Shield
  • Limits its workmanship guarantee to 30 days

Our Review

First American Home Warranty offers well pump coverage with a solid $1,500 limit, plus unlimited plumbing coverage. But what sets First American apart is its unique coverages, like the installation of a ground-level cleanout, which gives better access to drain clogs without having to dig up your pipes. The company covers clog removal up to 125 feet from the cleanout (about 25 feet more than most other providers), reaching remote pipes where blockages are more likely to occur. FAHW also offers add-on coverage for water softeners and reverse osmosis filtration systems, which improves well water quality.

First American Home Warranty’s service call fees (up to $125) and 30-day workmanship guarantee are the same as American Home Shield, meaning well owners may face higher repair costs and shorter repair guarantees compared to other providers. Its First American Advantage upgrade also falls short of AHS’s more comprehensive preexisting condition coverage. However, First American could still be a great option for well owners needing extended clog coverage and water filtration protection.

Customer Experiences

First American Home Shield customers liked its skilled service technicians and responsive customer support team. When one of our team members tested a First American plan and experienced a plumbing issue, he was initially connected with a repair company with poor online reviews. Concerned about the service quality, he reached out to FAHW, and the company quickly reassigned him to a more reputable technician.

Some negative reviews of First American Home Warranty have pointed out issues with delays in technician assignments, with some homeowners reporting waiting several days or even weeks for repairs. Additionally, there were complaints about having multiple technicians sent for a single repair, causing additional repair delays.

Below are two examples of First American Home Warranty reviews:

“We woke up one morning a few years ago, and we had no water. I called my home warranty (FAHW), and they replaced my well pump as quickly as possible. They even acknowledged that this was an emergency situation and had to be prioritized. As I have experienced many breakdowns through the years,” — Sandy via Trustpilot, August 2024

“Every service call we made was an absolute mess. It would take several technicians and multiple service call payments. In the end, we usually did not save money by calling them. I am embarrassed to say that I stayed with them for 7 years because I was worried something big would happen and I would need them. Something big did happen with our water well. We paid extra to have our well covered. After a large service fee we found out [that] the fine print excludes most of the problems that go wrong with the water well. Nothing ended up being covered and we were out of pocket over $2000.” — Dawn P. via Trustpilot, October 2024

Cinch Home Services

4.3 We grade all home warranty companies on the most important factors to homeowners such as coverage, value, trust, transparency, availability, and service. We account for 15 specific data points such as coverage caps, systems and appliances covered, monthly costs, service fees, sample contract availability, response time, claims process, and workmanship guarantee length to then calculate a score, created fully by our Editorial team.

Monthly Cost: $38–$66

Service Fee: $100–$150

Well Pump Coverage Cap: $1,500

Well Pump Coverage Overview

  • Covers up to $500 for a qualifying home insurance deductible under its highest plan, a rare benefit
  • Includes some unknown preexisting condition protection with its plans
  • Provides a 180-day workmanship guarantee, the longest in this review

Keep in Mind

  • Charges over $12 per month for well pump coverage, higher than other reviewed providers
  • Only offers a $1,000 plumbing cap, the lowest in this review 

Our Review

If you prefer extended workmanship guarantees, Cinch Home Services may be a top choice. It offers a 180-day workmanship guarantee—six times the industry standard—along with $1,500 in well pump coverage, matching American Home Shield and First American Home Warranty. Cinch also covers failures due to unknown preexisting conditions, rust, corrosion, and sediment, closely aligning with American Home Shield’s coverage. However, AHS also protects improper installations and maintenance-related breakdowns. Cinch also includes a $500 homeowner’s insurance deductible reimbursement under its Complete Home plan, which can help offset repair costs for well components or surrounding systems when damaged by a covered homeowner’s insurance claim, such as those related to natural disasters or severe weather events.

However, Cinch coverage does have some cons. The company charges $12.50 per month for its well pump coverage, which is higher than other providers charging $9 or less. In addition, its plumbing coverage maxes out at $1,000, making it the lowest limit in this review and potentially inadequate for larger plumbing issues. This limited plumbing cap could be a drawback for well owners, especially if unexpected plumbing issues require extensive repairs.

Customer Experiences

Homeowners praise Cinch for its responsive customer support and knowledgeable technicians. Many also appreciate the extended 180-day workmanship guarantee and coverage for preexisting conditions, which offer added peace of mind.

Negative reviews frequently mention delays in technician assignments and scheduling, with some customers reporting waits of several days or even weeks for plumbing repairs to be completed. Some customers also felt the service call fees, which range between $100–$150, were too high for smaller repairs.

Below are samples of Cinch’s online reviews:

“I submitted a claim due to a non-emergency plumbing issue on Sunday and it was fixed by Tuesday. Cinch made the claim process super easy! I appreciate that Cinch reached out on Monday to give me a status update.” — Drew G. via Trustpilot, May 2024

“Cinch deserves less than a one star. The technicians that they use are horrible and doesn’t stand behind their work, and Cinch does not hold them accountable. Every time I have had to file a claim there were issues from incompetent technicians to not getting help from cinch to correct the problem. They are ripping people off. Please look at other options before choosing Cinch.” — Lauria P. via Better Business Bureau (BBB), October 2024

Elite Home Warranty

4.6 We grade all home warranty companies on the most important factors to homeowners such as coverage, value, trust, transparency, availability, and service. We account for 15 specific data points such as coverage caps, systems and appliances covered, monthly costs, service fees, sample contract availability, response time, claims process, and workmanship guarantee length to then calculate a score, created fully by our Editorial team.

Monthly Cost: $44–$58

Service Fee: $150

Well Pump Coverage Cap: $1,000

Well Pump Coverage Overview

  • Covers repairs with a 90-day workmanship guarantee, longer than American Home Shield and First American Home Warranty
  • Includes coverage for electrical and plumbing lines for well pumps, which is typically excluded by other providers
  • Offers add-ons for water filtration, softeners, and additional plumbing coverage

Keep in Mind

  • Charges a higher $150 service call fee for well pumps, the highest in this review 
  • Offers a lower well warranty cap than AHS and FAHW

Our Review

Elite Home Warranty stands out for well owners thanks to its electrical and plumbing line coverage, which can be essential for connecting the well pump to the home’s water supply. It’s rarely included in well pump coverage and is excluded from all other reviewed providers’ plans. Elite includes a 90-day guarantee for its repairs and replacement, exceeding coverage offered by American Home Shield and First American Home Warranty. You receive $2,000 for plumbing coverage, which is higher than Cinch’s offering. Additional add-ons include protection for water softeners, water filtration systems, and external water and sewer line coverage.

Elite’s well pump coverage comes with a $1,000 limit, which is $500 less than what providers like AHS, FAHW, and Cinch offer. Additionally, Elite charges a flat $150 service fee for each well pump repair, regardless of the repair size or replacement needs. That is about $25–$50 higher than other providers.

Customer Experiences

Many homeowners have praised Elite for its quick response times and efficient technicians, who often resolve issues without delays. Our Elite tester received a callback from customer support just 30 minutes after submitting a claim, which is impressive. Elite’s affordable plans, which tend to be cheaper than competitors offering similar coverage, also received positive feedback.

However, some negative reviews mentioned the company’s reliance on callbacks for quotes and claims rather than offering online services like some competitors. A few homeowners also experienced difficulty reaching a representative to follow up on claims or service requests, which can be frustrating when you need prompt updates.

See what homeowners have said about Elite Home Warranty:

“I’m 75 years old, own my home and live alone. I’ve had a home warranty policy with a different company for 11 years but have been frustrated with the level of their service. Elite’s representative was extremely helpful and easy to work with. He was able to give me the answers to all my questions and went the extra mile to make sure I was adequately covered at a fair price.” — Sandra G. via BBB, September 2024

“There is no way to file or view the status of a claim online. They frequently are unable to assign a tech for repairs within the agreed-upon timeframe (24-48 hours). When I call to make or follow up on a claim, there is usually nobody available, or I’ve had to wait on hold for 20-25 minutes before being transferred to an answering service. I’m so disappointed by this company.” — GEP via Trustpilot, August 2024

Choice Home Warranty

4.7 We grade all home warranty companies on the most important factors to homeowners such as coverage, value, trust, transparency, availability, and service. We account for 15 specific data points such as coverage caps, systems and appliances covered, monthly costs, service fees, sample contract availability, response time, claims process, and workmanship guarantee length to then calculate a score, created fully by our Editorial team.

Monthly Cost: $46–$55

Service Fee: $100

Well Pump Coverage Cap: $500

Well Pump Coverage Overview

  • Includes a 90-day guarantee on parts and a 60-day guarantee on repair labor
  • Offers a $3,000 plumbing cap, higher than Cinch and Elite
  • Provides the cheapest system and appliance coverage in this review

Keep in Mind

  • Doesn’t offer any water quality or external plumbing add-on options
  • Offers the lowest well pump caps in this review

Our Review

What Choice Home Warranty (CHW) offers over the other reviewed providers is affordable, basic well pump coverage. CHW’s Total Plan, the most comprehensive of its options, is available for $55 per month, which is up to $47 less than similar plans from other reviewed providers. With Choice Home Warranty’s lower monthly rates, homeowners can keep overall costs down while still securing essential well pump coverage.

You’ll also receive $3,000 to cover your home plumbing system, which is the third-highest coverage limit in this review. All repairs include a 90-day guarantee on parts and a 60-day guarantee on labor. This is different from a 90-day workmanship guarantee, as after 60 days, only parts are covered. Any necessary labor after this period would incur additional costs. Compared to Elite’s more comprehensive coverage, this policy is less favorable, as it limits coverage for labor repairs once the 60-day period expires.

Choice’s coverage does have its shortcomings, though. It only offers $500 for its well pump coverage, which falls below other reviewed providers. The company also doesn’t offer add-ons for any additional plumbing or water quality systems. In addition, Choice is involved in an ongoing lawsuit with the Arizona Attorney General’s Office for alleged deceptive tactics with contracts and claims payouts. However, this lawsuit hasn’t impacted Choice’s ability to conduct business in other states.

Customer Experiences

Choice customers appreciated the efficient and user-friendly online claims process, along with the availability of a 24/7 claims hotline. Our team member who tested Choice’s service found that the claims process over the phone was also quick, with the entire experience taking less than five minutes. Reviewers noted the fast turnaround for technician assignments, with many technicians dispatched within just one or two days.

However, some reviews mentioned scheduling issues when working with Choice to arrange for repairs. Some homeowners reported delays, waiting several days or even weeks for a technician to arrive. Our tester had mixed experiences as well; while some technician assignments were completed within a day, others were delayed by over a month. Additionally, some homeowners mentioned that multiple technicians were needed to resolve their repairs.

We’ve highlighted two customer reviews for Choice Home Warranty below:

“Setting up a service call was easy with their online questions. And within 30 minutes or less Choice Home set up a service call for the next day. First Response Plumbing found the problem and fortunatly it was an easy fix. First Response (Eduardo) was knowledgeable and educated me to the problem. The whole process was easier than expected.” — Michael B. via Trustpilot, October 2024

“Choice Home Warranty managed to fit the description of our work in an exclusion clause in our policy to make sure we paid for the plumbing inspection, repair and all related costs. The warranty company proved to be completely useless.” — Daniel H. via Trustpilot, September 2024


Which Home Warranty Companies Didn’t Make the List?

Below are home warranty companies that didn’t make our well warranty top picks due to their coverage limitations. However, they could still be great provider options for homeowners with specific needs.

AFC Home Warranty

Although AFC Home Warranty sets a lower $500 limit for well pump and plumbing coverage, it offers a plan-length workmanship guarantee, which protects homeowners from paying multiple service call fees for additional repairs on the same issue. This makes AFC a solid option for homeowners who value the assurance that they won’t incur extra charges for repeated well problems despite the lower coverage limits.

Home Service Club

While Home Service Club offers $1,000 in well pump coverage, its plumbing limit is only $750, which is lower than the $1,000 offered by most other providers. This may be a good option for homeowners who prioritize well pump coverage but do not need higher plumbing coverage limits.

Liberty Home Guard

Liberty Home Guard (LHG) offers well pump and plumbing coverage up to $500, which is lower than most providers. However, it provides over 40 add-ons, including water softeners and reverse osmosis filtration systems, along with various other home services. This could make LHG a better option for homeowners who need basic well pump protection but also require a broader range of home maintenance coverage.


What Parts of a Well Are Covered by a Home Warranty?

Home warranties with well coverage typically protect the well pump system’s essential components, including the pump itself, pressure switches, motors, and other parts that keep the system running efficiently. However, most home warranty providers do not specify coverage based on well types, such as drilled, driven, or dug wells. Instead, they focus on covering the well pump as long as it supplies water to the primary residence. According to our 2024 survey of 1,000 home warranty users, 25% of homeowners opted for a well pump add-on to their coverage plan.


How Much Does Well Coverage Cost?

On average, a well warranty costs $35–$54 per month, including the monthly premium and add-on costs. Most home warranty providers offer well pump coverage as an add-on to their base plans, meaning you’ll need some form of standard coverage to receive well warranty protection. Add-on costs typically range from $7–$13 per month. Additionally, each service visit incurs a service fee, usually between $80 and $150, depending on the provider.

To put costs into perspective, imagine making three service calls over the year. With premiums, add-ons, and service fees, your total annual cost would range from $744–$1,254. While this may seem like a significant investment, it could save you thousands compared to well pump repair or replacement, which can cost several thousand dollars.

Home warranty costs and coverage levels can differ significantly among providers, so we recommend coverage from multiple providers to find the best fit for your needs and budget.


Reading the Fine Print of Your Well Coverage Plan

Well warranties typically cover only specific parts of the well pump, such as the pump itself and its key components like motors and pressure switches. Many other parts, such as utility connections and additional machinery used outside the well, are often excluded from coverage.

We’ll highlight some of the common exclusions found in well warranties. 

  • Above or underground piping:  Home warranty providers typically exclude piping not directly connected to the well pump, meaning pipes leading to or from the pump itself are not covered.
  • Access to repair well pump system: Costs for accessing hard-to-reach pumps, such as those requiring excavation, are often excluded, meaning repair access may not be covered if significant labor or material removal is required.
  • Booster pumps: Pumps used to increase water pressure for household needs are generally not covered, as they are secondary to the primary well pump.
  • Electrical or cable lines: Electrical connections beyond basic pump components aren’t usually covered, as they supply power to various parts of the well system but aren’t part of the pump mechanics.
  • Geothermal or water-source heat pump parts and components: Specific heat pump systems related to geothermal sources aren’t covered since they serve heating and cooling functions rather than direct water supply.
  • Outside pressure switches: Many home companies won’t cover switches that control pressure but aren’t located on the pump itself. These switches regulate water pressure but may be located outside the well system.
  • Pressure, holding, or storage tanks: Storage or holding tanks beyond the pump system are generally excluded since these tanks store water but aren’t essential to pump operation.
  • Preexisting conditions: If your well pump has existing damage before the start of your coverage, most providers won’t cover it. This typically includes damage from improper installations, repairs, and modifications. 
  • Pumps used for irrigation, animals, and non-living quarters: Many coverage plans exclude pumps not used for primary household water.
  • Well casings: Structural elements like casings, which protect the well shaft and prevent contamination, are often excluded from warranty coverage.
  • Well drilling or redrilling: Home warranties typically don’t cover any costs associated with drilling or redrilling, which is the process of creating or deepening a well shaft.

How To Choose the Right Home Warranty for Well Coverage

When selecting well pump coverage, consider your overall home needs. Since you’ll need a basic home warranty plan to add well pump coverage too, evaluate which systems and appliances you also need covered. For plumbing, look for plans with coverage limits of at least $1,000 for minor repairs. According to our 2024 survey, 72% of homeowners opt for comprehensive plans covering both systems and appliances. However, if you’re on a budget, you may want to consider appliance-only or system-only plans since they are usually more affordable.

We recommend reviewing service contracts for their service call fee policies. Some companies provide higher-level plans with more fee options, while others may have fixed fees across all service levels. Be sure to consider how these fees fit into your overall budget when selecting the right provider.

Finally, check each company’s service technician network and their availability in your region. If you live outside urban areas, consider a provider that allows you to choose your own technician for well pump repairs. This can be particularly useful if local coverage is limited or if you prefer specific contractors for repairs.


Advice From a Homeowner

For new well owners, managing repairs and maintenance can come with a learning curve, especially if you’re used to a city-managed water system. If something breaks or needs attention, it’s your responsibility to handle it, which can be overwhelming when you’re dealing with specialized parts like pumps, motors, and electrical systems.

Homeowner Shawn T. recently moved from Salt Lake City to Oregon and has learned that well maintenance requires knowledge and professional support. She said, “I would tell new well owners to get their well information [including year and type] and reach out to a neighbor or two for a local company recommendation.” 

If you’re buying a home with an existing well, learning about its history can save you from some unnecessary headaches later on. “Before closing, ask the previous owners for any details about the well, such as known issues, quirks, or helpful tips they may have learned during their ownership,” Shawn said. 

In addition to understanding your well’s history, having a well warranty can make a big difference for new owners. A warranty covers key well pump repairs and provides access to professional assistance when necessary, giving new owners the support they need through unexpected maintenance challenges.


How We Evaluated Providers on Well Coverage

Our team conducted in-depth research and evaluation to identify the top home warranty companies with well coverage. Here’s a breakdown of our process.

Our Rating System

We conducted our research by consulting home warranty experts, reviewing multiple providers and their coverage plans, and evaluating customer experience. To test the claims process directly, our team reached out to each company’s support and purchased plans from 11 top providers. We also surveyed current home warranty users to learn about their reasons for choosing specific coverage and gain insight into their personal claims experiences.

We then used this research to develop a detailed methodology for scoring and ranking each provider in the following six categories: coverage (35%), cost (20%), trustworthiness (15%), plan transparency (10%), customer support (10%), and flexibility (10%).

Since most well pump plans cover the same components, we considered other factors that could impact your coverage. We’ll highlight these factors below. 

  • Well pump coverage limits: Since well repairs can be costly, having sufficient coverage for emergencies is essential. We prioritized home warranty companies offering at least $500 in well pump coverage. Providers with lower limits were not included in our selection.
  • Plumbing coverage limits: Because well pumps aren’t connected to a public water system, you’re responsible for any repairs involving the pump and surrounding plumbing. Solid plumbing coverage is essential in case issues arise beyond the well pump itself. Our evaluations considered each provider’s plumbing coverage, focusing on plans that offered at least $1,000 in repair protection.
  • Water quality add-ons: Since the Environmental Protection Agency (EPA) does not regulate private wells as it does public water systems, homeowners are responsible for maintaining their water quality. Given this responsibility, we evaluated home warranty companies for coverage options that support well maintenance, including add-ons like water filtration systems and water softeners. These supplemental coverages can provide added protection and help keep your water safe and clean.
  • Our firsthand claims testing: Reading customer reviews is an excellent way to understand the overall experience with a home warranty provider. Our team personally enrolled with 11 different companies to assess key aspects such as customer support, the claims process, and other important factors that influence the user experience.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.