Honeywell Home Security Review

This Old House Rating: 9.4/10

Honeywell, known for its range of home technologies and systems, offers its customers DIY security solutions through home security kits, cameras, and devices. With no long-term contracts or monthly fees, Honeywell provides simple security solutions for homeowners looking for a little peace of mind.

Read on to learn about Honeywell home security packages and devices and determine if this is the best home security company for you.

Pros and Cons of Honeywell Home Security

Compare the advantages and disadvantages of Honeywell below:

Pros & Cons

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This Old House’s Top Pick: SimpliSafe

Our team rated more than 30 home security companies and found that SimpliSafe is the best DIY security solution on the market.

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Honeywell Home Security Packages

To give you a solid home security foundation, Honeywell security starter kits include the necessities to make your home feel more secure.

Smart Home Security Starter

The Smart Home Security Starter Kit provides you with home security necessities like access sensors and a camera base station, protecting your home’s key entry points.

Here’s everything included in the Smart Home Security Starter:

• Camera base station with Amazon Alexa
• Door/window sensors (2)
• Remote-control key fob

Starter Kit With C1 Camera Bundle

This bundle includes everything in the Smart Home Security Kit, plus a wireless C1 camera that feeds live HD video directly to your Honeywell Home app.

Here’s everything included in the Smart Home Security Starter:

• Camera base station with Amazon Alexa
• Door/window sensors (2)
• Remote-control key fob
• C1 Wi-Fi security camera

Super Smart Home Security Bundle

The Super Smart Home Security Bundle is Honeywell’s most comprehensive security kit, providing burglary protection and devices that monitor temperature and dangerous events like flooding.

Here’s everything included in the Super Smart Home Security Bundle:

• Camera base station with Amazon Alexa
• Door/window sensors (2)
• Remote-control key fob
• C1 Wi-Fi security camera
• T5 smart thermostat
• Water leak and freeze detector

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Cost of Honeywell Home Security

Honeywell’s starter kits are more expensive than most DIY home security packages, with their basic kit priced at $449.00.

Here’s a price comparison of the three Honeywell home security starter kits:

Kit Cost Breakdown

Honeywell offers over 75 home security products that can integrate directly into your system. Here’s a look at some of their Smart Home Security accessory and camera offerings and related pricing:

Device Cost Breakdown

Professional Monitoring Plans from Honeywell

Honeywell doesn’t offer professional monitoring plans, instead allowing their home security customers to self-monitor through the mobile app.

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How Does Honeywell Work?

After purchasing and installing a Honeywell home security package, you can start monitoring your system through the Honeywell Home app. The application lets you control your devices remotely, receive activity alerts, and review recorded videos. With smart home integration, you can integrate and control IFTTT devices through the app or with a voice assistant like Amazon Echo.

If you choose to purchase additional devices from Honeywell to supplement your alarm system, professional installation may be required as some devices need extensive electrical knowledge. Honeywell doesn’t provide professional installation, so you’ll need to schedule installation with a local electrician.

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Honeywell Customer Service

Honeywell Home Security provides customer service through online messenger Monday through Friday from 9 am to 8 pm CDT and on Saturday and Sunday from 9 am to 5 pm CDT. They also provide phone support at 1-800-633-3991 during the same hours.

Warranties and Guarantees

Honeywell offers customers credit for products returned within the first 30 days of purchase. A warranty of two years from the date of manufacture is also provided, offering repairs on covered damages.

Note: Some warranties and returns vary based on the purchased product.

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Honeywell Home Security Reviews

Honeywell Home Security isn’t accredited by the Better Business Bureau (BBB) and holds a D- rating. This rating comes from BBB’s understanding of how the company interacts with its customers and handles their complaints. Since Honeywell provides a variety of services to home and business owners, not all reviews relate to their home security offerings.

Here’s a sample of customer reviews from Honeywell Home Security:

“If I could review this company with no stars I would. I am having difficulty with my security system and had I known that Honeywell does not support their product I would never have purchased it. The dealers do not inform the customer of this either so if you have a problem with the dealer you are between a rock and a hard place.” — Robin M.

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Our Conclusion

We give Honeywell Home Security a 9.4/10. Honeywell offers an array of compatible home security devices that help secure and protect your home while you’re away. While the company offers a customizable DIY system, it doesn’t offer professional monitoring, requiring homeowners to monitor their own system 24 hours a day.

If you’re not sure if Honeywell is right for you, compare it to other top-rated security providers in the industry like Abode, Vivint, and ADT.

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Compare Home Security Providers

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Frequently Asked Questions

Does Honeywell Home Security offer security cameras?

Yes. The company offers both indoor and outdoor security cameras that can be integrated into your Honeywell security system.

How much does a security system cost?

The cost of a home security system varies by company, equipment, and services offered. For many DIY home security systems, the installation and monthly cost is more affordable than professional security solutions.

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Our Rating Methodology

We back up our home security recommendations with a detailed rating methodology that we use to objectively score each provider. Our research includes analyzing product specifications, reviewing service and plan information, speaking with customer service representatives, and analyzing customer reviews. We then score the provider against our review standards for system options, special features, installation options, connectivity and smart-home automation features, pricing, contract terms, warranty, usability, availability of a trial period, and trustworthiness to arrive at a final score out of 100.

To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.