Home Depot Truck Rental Review (2024)

Staging a DIY move is a great way to save money on your upcoming relocation. While the best moving companies provide unmatched convenience, the top truck rental companies offer the most flexibility.

The Home Depot serves as a vendor for local truck rental services in addition to the home improvement goods and services it offers. Our review breaks down Home Depot’s pricing model and truck sizes to help you plan your DIY move.

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Our Take on Home Depot Truck Rental

Home Depot Truck Rental is a quality option for DIY local moving. Most Home Depot locations rent out a selection of F-250 pickup trucks, cargo vans, and 14-foot box trucks for small moves. Home Depot also offers Load ‘N Go rentals for those on tight budgets. This rental features low rates for the first 75 minutes, making small moving and transportation easy to afford.

Home Depot also sells moving and packing supplies, including moving boxes, packing paper, tape, and tie-downs. We found its website easy to navigate, and its available truck sizes were clear. The booking process was equally seamless, with little to no waiting time. However, this entirely depends on the business of your local store.

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Pros and Cons of Home Depot Truck Rental

Home Depot’s budget-friendly rental options make it a popular choice for smaller in-town moves.

✔ Offers special low rates for 75-minute rentals
✔ Sells a full range of moving supplies
✔ Partners with Penske Truck Rental for long-distance moving needs

✘ Has varied customer reviews, depending on location
✘ Doesn’t offer one-way rentals

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State Availability

Home Depot Truck Rental services are available in all 50 states and parts of Mexico and Canada.

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Home Depot Truck Rental Services

As a local moving option, Home Depot’s truck rental services don’t include an expansive list of truck offerings. However, it is more budget-friendly than many rental services thanks to its Load ‘N Go packages. We cover the main service offerings you can expect from your local Home Depot store below.

Load ‘N Go Rental

This service is tailored to small local moves and associated needs. This truck rental is an affordable option for home delivery of building materials and in-town moving. It offers F-250 and T250 flatbed trucks, sprinter vans, and HD box trucks at transparent rates for 75-minute, single-day, and week-long rentals.

Conventional Truck Rental

Home Depot offers larger moving truck rentals via its partnership with Penske. Penske trucks include many sizes for long-distance moves, including 22- and 26-foot trucks. Its trucks can come equipped with loading ramps or lift gates for large items and are large enough for moves of three- to four-bedroom apartments and houses. Through Penske, you can secure added moving services, such as labor. Penske offers unlimited mileage for one-way rentals.

Moving Supplies

Home Depot serves as one of the largest retailers for moving supplies, with more than 2,300 stores across North America. Its numerous locations sell the following items:

• Floor protection
• Mattress bags
• Moving boxes
• Packing paper
• Shrink wrap
• Tape
• Tie-downs

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Home Depot Truck Rental Cost

Reserving a Home Depot rental truck is similar to booking any rental option. Here, we’ve listed some basic rates for truck rentals from Home Depot and Penske. The Home Depot rates for the F-250 flatbed and cargo vans are general estimates. We entered our move information manually to yield the Penske rates.

Penske’s booking process was straightforward, and average pricing was easily accessible. We input our basic moving information, including origin and destination ZIP codes, truck size needs, and rental pickup and return dates, to receive sample rates. Long-distance rentals include unlimited miles, which helps to keep pricing manageable.

*From Penske Truck Rental
**Estimate based on a same-town move and 24-hour rental, with 25 miles driven
***One-way rental for a 1,000-mile one-way move

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Home Depot Booking Process

Home Depot requires a credit card and a valid driver’s license to secure a rental truck or tool rental. Rental pricing depends on how long you need your vehicle and the size of the truck. We noted that its truck rental page is easy to find via the top navigation bar on its site. Check truck availability for local transit by setting your local store on the site’s home page, then click on each truck model.

To book, call your local Home Depot and inquire about vehicle availability. During the summer, you’ll be competing with many customers booking truck and van rentals for home-improvement projects and the usual local moving customers. Depending on availability and local store policy, you may have to put $150 down as a deposit. This will be refunded if you return your vehicle without damage and fueled to its original level.

If you need long-distance moving assistance, we recommend booking with Penske Truck Rental directly rather than booking its trucks through Home Depot.

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Home Depot Truck Rental Customer Reviews

Home Depot has largely positive reviews for its stores. Customer service quality can vary greatly from store to store. Your experience will likely depend on the quality of the managers and their supporting teams at a given store.

Since truck rental is a relatively minor service within Home Depot’s service model, we’ve gathered recent customer reviews that speak to Home Depot’s customer service to give you an idea of what to expect when you book. We read more than 100 reviews and found that the following captures the overall customer experience:

“Coming here is always a stress-free experience. I can often get help with knowledgeable staff, who will never make you feel like you’re putting them out!” — Rosalind, July 2023, on Google Reviews

“Lindsey was AMAZING at how helpful she was showing patience, knowledge, and professionalism rarely found today.She is a valuable asset and should be compensated as such.A true rarity in today’s retail world.” — Mark, August 2023, on Google Reviews

“I walked the front door, and 6 employees were having a conversation, and they did not acknowledge me. I stood there waiting for them to finish their conversation, and finally just left.” — Dana, August 2023, on Google Reviews

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Home Depot Truck Rental vs. Other Truck Rental Companies

Home Depot’s truck rental options are limited compared to other vehicle rental options in the industry. It is an excellent choice for one-stop shopping for moving supplies and for trips over short distances. For larger moving needs, consider other options before you book.

Home Depot vs. U-Haul

Both Home Depot and U-Haul have widespread availability, with locations in most intermediate-sized locales. Each provides a comprehensive range of moving supplies. U-Haul’s convenient one-way rentals make it the better option for small and large moves.

Home Depot vs. Enterprise Truck Rental

Enterprise Truck Rental has a presence in all 50 states and offers more truck sizes (14) than Home Depot. While it doesn’t sell a variety of moving supplies, it’s a better option for large moving needs. Like Home Depot, it doesn’t provide one-way rentals.

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Our Conclusion

Booking full-service movers is the best way to ensure a hassle-free move, but it increases your overall moving costs. We recommend getting quotes from both full-service movers and truck rental companies before making your decision. If you’re planning a smaller local move, Home Depot’s truck options and low rental rates make it a solid choice. We like its Load ‘N Go option for those moving a short distance on a small budget.

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FAQ About Home Depot Truck Rental

Can I rent a Home Depot moving truck for a one-way rental?

No, you can’t rent a Home Depot moving truck for a one-way rental. However, its partnership with Penske allows you to book one-way rentals for most long-distance moving needs. Penske rentals include nearly any size truck, making it a good fit for larger interstate moves.

Do I need a special license to operate any of Home Depot’s box trucks or cargo vans?

No, you don’t need a special license to operate any of Home Depot’s box trucks or cargo vans. Bring your valid driver’s license to book a Home Depot rental.

Does my existing auto insurance policy cover the truck I’m renting?

In most cases, your existing insurance will protect you in the event of front-end collisions with rental trucks. Damage to the box itself is often not covered unless you purchase additional insurance.

Do I have to put gas in my Home Depot truck before bringing it back?

You should put gas in your Home Depot truck before bringing it back. All rental companies require that you fuel your truck to its previous level before returning it. Failure to do so will result in fees or the withholding of your $150 security deposit that some Home Depot rentals require.

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Our Rating Methodology

We back up our moving company ratings and recommendations with a detailed rating methodology to objectively score each company. We conduct research by reading through the company websites, analyzing customer reviews, conducting consumer surveys, requesting quotes, and speaking with customer representatives. We then score each moving company against our review standards for services, contents coverage, scheduling options, additional benefits and custom service options, and reputation among customers to arrive at a final score on a 5-point rating scale.

To share feedback or ask a question about this article, send a note to our team at reviews@thisoldhousereviews.com.