Setting up utilities may not be the most exciting part of a new home, but it should be one of the first things on your moving checklist. The sooner you contact utility companies and service providers, the less likely you are to experience delays. In this comprehensive guide, we’ll walk you through how to set up utilities when moving to a new home.

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Utility Setup Checklist

Follow the steps below to ensure you don’t move into a home with non-working utilities.

1. Make a List of Utilities You’ll Need

Create a detailed list of the utilities you need in your new home. This list will vary depending on your location, whether you rent or own your home, and your lease agreement. Include internet, cable, lawn care services, and basic utilities such as electricity and water. Here’s a sample list:

You can expand this list to include any other home services you pay for, such as quarterly payments to a high-quality pest control company or weekly cleaning services. You should also consider your cell phone service. Although your mobile phone number and service will move with you, you might find that a different provider offers better coverage in your new area.

Determine who is responsible for each service on your list, whether it’s you, your landlord, your significant other, or a roommate. Note the account number and provider contact information for each service.

2. Call Your Current Utility Providers

Contact your current utility service providers at least three to four weeks before moving day. Communicate your move-out date clearly and schedule a shutoff for your departure day to avoid unnecessary fees. Provide each company with your new address to ensure you receive your final bill.

If you have any questions about whether the company services your new address or how to transfer service, ask sooner rather than later. You can also ask about your final bill amount and whether you will receive any prorated refunds or a deposit refund.

3. Schedule New Utilities

Schedule the setup or transfer of utilities for your new residence one or two weeks before your move-in date. If you’re not sure which providers to contact, your real estate agent or landlord can help.

Find out as much as you can about billing, terms, and service. Some utility companies may require a deposit, while other providers may charge a startup, activation, or initial service fee. Ask about lead times for scheduling and any prerequisites for setup. 

4. Sign Up for Online Utility Accounts

Having an online account facilitates easier bill payments and gives you quick access to customer support if any issues arise. You should be able to view your monthly statements and track your electricity usage online. Many companies have online tools that show you how to read your power bill or reduce your water usage.

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Electric and Gas

When setting up electric and gas services, remember that markets can be regulated or deregulated.

Regulated markets often feature a single utility provider, while consumers in deregulated markets can choose from multiple providers. Check with your local utility commission or browse online resources to determine your market type.

For local moves, you may be able to simply transfer service with your current electricity provider. Otherwise, you will need to cancel and find a new provider. If you’re moving to a state with a deregulated, or competitive, energy market, compare rates and contract terms before selecting a provider.

You should start this process at least two weeks before your move, as it may take some time to research the options and finalize contracts.

Many providers require a deposit of $100 or more to start service, especially for first-time customers. This deposit may be waived based on your credit score or history with the company.

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Water

If your new home has its own well or water storage tank, you won’t need to worry about a water bill. If it doesn’t, the city or county will likely provide the water. You can check with your landlord or real estate agent or perform a quick Google search to see what is available to you. 

When you move, you may need to set up an account with a new water supplier. Let your current provider know your move-out day at least one week in advance so it can shut off service accordingly. Then, contact your new provider to arrange for water service to be turned on or transferred to your name on your move-in day. If you’ll have the same water supplier, just tell them your new address.

Water usage is typically calculated based on meter readings, and rates can vary. The water supplier may also bundle your water bill with a sewer bill, depending on whether your home has a septic tank.

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Internet and TV

Research the internet and satellite or cable TV providers in your new area and compare packages. Many companies offer discounts for new customers, but promotional rates typically expire after six months or a year. Schedule setup at least a week in advance to ensure connectivity on move-in day.

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Are Utilities Included in Rent?

Some utilities, such as water and trash collection, may be included in your monthly rent. Lease agreements vary, so it’s essential to carefully review the terms of yours. Look for a section that outlines utilities, costs, and responsibilities. 

If you don’t know which utilities are or aren’t included in your monthly rent, or if you have to pay them separately, check with your landlord. Either way, you will likely pay a fixed amount each month, regardless of your actual usage.

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How Much Does It Cost To Set Up New Utility Services?

The cost of setting up new utility services varies depending on the type of utility, your credit history, and your location. Usually, utility providers require customers to pay a deposit when initiating new services. Deposit charges can range from a nominal fee to more than $100. They are typically determined by your credit score and anticipated annual usage.

Electricity and gas providers often require deposits, and these can either be refundable or non-refundable. A refundable deposit means you get the money back after a specific number of on-time payments or when you terminate the service. Water services may require a deposit, while internet and TV service providers are more likely to charge a setup fee.

Additionally, you may be charged a transfer fee if you decide to stay with your utility company. This fee generally covers the administrative costs associated with updating your information and ensures a seamless transition of service to your new address. The exact amount varies by provider, but transfer fees are typically much lower than the deposit required of a new customer. Some companies will even waive the fee as a courtesy.

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How To Transfer Utilities to a New Homeowner or Tenant

If you’re transferring utilities, inform your utility providers of your impending move as quickly as possible. Let them know your move-out date and inquire about the procedures for closing your account and transferring service to a new owner. If you’re a tenant, your landlord will often handle this proces, but check to make sure. 

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Considerations for New Home Builds

Setting up utilities for a newly built home comes with unique challenges and considerations. The infrastructure for utilities may not yet exist, which requires coordination between the homeowner, builder, and utility providers. Delays can occur if unforeseen issues arise or if permits and approvals are not secured promptly. You may be charged for connecting utilities to your home or moving utility lines underground in addition to the cost of running new lines to your property. You may also need to pay for permits or setup fees.

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Conclusion

Setting up utilities when moving to a new home requires careful planning and proactive communication. Start the process a few weeks before moving day to avoid any gaps in service, and follow the checklist in this article to ensure a seamless transition. Additionally, check out our foolproof moving guide to ensure the rest of your move goes smoothly.

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FAQ About Setting Up Utilities

Which utilities are usually included in a lease agreement?

The utilities included in a lease agreement can vary, but the most common include water, trash collection, sewer, electricity, and gas. Internet, basic cable, and lawn care may also be included but are not usually defined as utilities.

Is Wi-Fi considered a utility?

Wi-Fi is not technically considered a utility. However, many people list internet service as a utility due to its increasing importance in our daily lives.

How much is a typical electric bill for an apartment?

The average electric bill in America is $137 per month, according to the U.S. Energy Information Administration (EIA). The typical electric bill for an apartment may be lower, depending on the size and energy efficiency of the apartment.

How do I know if I need to set up gas for my new home?

Ask your realtor, landlord, or the previous owner if you need to set up gas for your new home. You can also review property documents and check the home for gas appliances or existing gas lines.

What’s the best way to keep my utility costs low?

The best way to keep your utility costs low is to use energy-efficient appliances and ensure that your home is properly insulated. You can also save money through small changes to your everyday routine, such as adjusting your thermostat by a few degrees or unplugging electronics when not in use.

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