Presto-X is part of the Rentokil family of pest control companies, which includes Western Exterminator and J.C. Ehrlich. Based in Kansas, Nebraska, Oklahoma, Iowa, Texas, and northern Missouri, Presto-X combines Rentokil’s global expertise with regional knowledge.
When it comes to pest elimination and management, the options can feel overwhelming. In this Presto-X review, we’ll break down everything you need to know about its services, reputation, and costs to see if it’s the right fit for your pest problem.
We always suggest getting quotes from at least three of the best pest control companies to compare pricing and services. Our top picks are Orkin, Terminix, and Aptive due to their positive reputations, experience, and customer reviews.
Compare Other Pest Companies
| Company | Star Rating | BBB Rating |
|---|---|---|
A+ | ||
A+ | ||
B | ||
A+ | ||
A- |
Pros & Cons
| Pros | Cons |
|---|---|
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Regional expertise |
Connection to Rentokil can be confusing |
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Comprehensive yearly plan |
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Bed bugs included in general plan |
Presto-X Plans and Services
Presto-X’s Pestfree365 program is an all-in-one solution that keeps your home pest-free year-round. This plan covers nearly 40 of the most common household pests, including ants, roaches, rodents, and bed bugs. It includes an initial inspection and treatment, four routine maintenance visits, and unlimited service calls if pest issues arise between appointments. Some of the pests it targets include the following:
Many pest control companies exclude bed bugs from their standard plans or charge high fees for treatment, making Pestfree365 a cost-effective option. Additionally, eliminating pests like rodents and insects can improve indoor air quality, which is especially beneficial for those with asthma or allergies.
In certain locations, Presto-X also offers plans for wildlife control, mosquitoes and ticks, and termites.
Termite Control
Presto-X starts off the control process with a thorough termite inspection. Next, your pest specialist will tailor a plan to your home’s specific needs. If you have subterranean termites, Presto-X will create a treatment that includes the strategic placement of termite baits around the perimeter of your home. If drywood termites are the problem, the Presto-X solution could be fumigation services or spot treatment.
Locations
Presto-X services 19 states:
- Alabama
- Iowa
- Louisiana
- Nebraska
- Tennessee
- Arkansas
- Indiana
- Minnesota
- Ohio
- Texas
- Colorado
- Kansas
- Mississippi
- Oklahoma
- Wyoming
- Illinois
- Kentucky
- Missouri
- South Dakota
Cost Breakdown
As with most pest control costs, the precise cost of Presto-X’s Pestfree365 program can vary based on several factors:
- Pest type: Different pest types require different treatments, and some are more expensive to treat than others.
- Degree of infestation: More severe infestations cost more to treat.
- Treatment process: Some treatments cost more than others.
- Number of treatments: If you require several treatments instead of one, the greater your overall cost.
- Property size: Larger homes cost more to treat on average.
The cost for the Pestfree365 program from Presto-X for a 2,000-square-foot home could range from $600 to $1,220 annually.
Presto-X Customer Reviews
Presto-X has multiple pages with the Better Business Bureau (BBB), each devoted to different locations. As of April 2023, none of its pages are BBB-accredited, and the ratings range from A+ to F. The majority of the pages have no reviews, and the ones that do average 1 star. Keep in mind that even the most popular companies have some negative reviews. Here’s what some real customers had to say.
Elaine K. said:
“We are very disappointed with the customer service of Presto- X. We have been their customer since they took over from a previous owner. We were with the previous owner for over 20 years. We had an appointment today between 8 and 10 am. When they did not arrive we called and were told by a very rude customer service rep that the scheduling manager had rescheduled our appointment for two weeks from now. She also said that he did not bother to let us know. We find this unacceptable customer service. We do not recommend this company. We plan to look for another provider. The cs rep said management would call. They never did.”
“Poor customer service and billing. The technician apparently came out for a service call on March 31st yet never rang the doorbell upon arrival or provided service. There was no service receipt or any documentation left for me of their visit. Additionally, the company didn’t provide any advanced notification that they would be out on March 31st. Even though no one showed up or provided service I was billed for this service call, upon which I called Presto-S to inquire and they said they would reschedule the service for 4/17. Come 4/17 no one showed up… I had to call the office to get the appointment set up and I continue to be billed for the March 31st service.”
Comparison of Presto-X to Competitors
Provider | Presto-X | Terminix | Orkin |
|---|---|---|---|
|
Our Overall Score out of 100 |
82.5 |
98.5 |
94 |
|
Superlative |
Most Comprehensive Plan |
Best Overall |
Best for Urgent Service |
|
States Available |
19 |
47 |
47 |
|
Annual Cost for General Pest Control |
$600–$1,220 |
$550–$700 |
$575 (average) |
|
BBB Rating* |
N/A |
A- |
A+ |
|
Online chat |
No |
Yes |
No |
*N/A signals inconsistent accreditations and ratings
We give Presto-X a score of 82 out of 100 on key metrics, including plan options, state availability, trustworthiness, customer service, and additional benefits.
Our Conclusion
Overall, we give Presto-X a score of 82.5 out of 100. Along with its parent company, Rentokil, it has the most comprehensive general pest control plan of the companies we’ve reviewed. Presto-X offers a combination of regional expertise and the national know-how of Rentokil.
Company Information
- Company name: Presto-X
- Company type: Public
- CEO: Andy Ransom
- Year founded: 1932
- Headquarters: 1125 Berkshire Boulevard, Suite 150, Reading, PA 19610
- State availability: 19
- BBB rating: N/A
FAQs About Presto-X
What is included in pest control?
Pest control companies offer multiple services, providing pest control for common household pests like rodents, ants, spiders, and wasps, as well as preventative services and monitoring. Certain companies offer specialized treatment for pests like bed bugs and termites. Many companies, including Presto-X, will visit your home as many times as needed to make sure the pests are eradicated at no extra charge.
What does Presto-X do?
Presto-X is a regional part of the Rentokil pest control brand. Presto-X offers the same services as sister companies Western Exterminator and J.C. Ehrlich, including Rentokil’s signature annual Pestfree365 plan that covers almost 40 common household pests, as well as bed bugs.
Does Presto-X offer termite control?
Presto-X offers free termite inspections and targeted treatment for different termite species. To combat subterranean termites, your Presto-X technician will place termite bait stations strategically around the perimeter of your home. For drywood termite treatment, Presto-X will use fumigation services or spot treatment.
Our Rating Methodology
We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.
