The Bugman is a pest management and elimination company based in Southern California.
We studied the top pest control providers in the nation to help you find the best one for your home’s needs.
Our top recommendation for your pest control needs is Terminix, a company with Ph.D.-level entomologists and more than 90 years of experience in the industry. We also recommend well-known pest companies Orkin and Rentokil. This comprehensive review of The Bugman examines the plans and services the company offers, its reputation, and its availability.
Compare Other Pest Companies
| Company | Star Rating | BBB Rating |
|---|---|---|
A+ | ||
A+ | ||
B | ||
A+ | ||
A- |
| Pros | Cons |
|---|---|
|
Has over 60 years of experience working with pests local to its service area |
Services are only available in Southern California |
|
Special Offers page gives you opportunities to save money |
The company doesn’t provide detailed information about the treatment methods it uses |
|
Provides a 100% satisfaction guarantee |
Not accredited by the Better Business Bureau (BBB) |
The Bugman Plans and Services
The Bugman is a locally owned company that provides residential and commercial services in southern California. Every technician at The Bugman attends annual training to continue learning the best practices in the industry.
Pest management services from The Bugman start with a free home inspection. During this appointment, your technician will inspect your property inside and out to identify pests and recommend a treatment plan specific to your home’s needs. For long-term pest prevention, The Bugman provides quarterly treatments that come with a 100% satisfaction guarantee.
The team of pest specialists can help build up your home’s defense against the following pests and more:
- Ants
- Rodents
- Mice
- Spiders
- Fleas
- Silverfish
- Voles
- Earwigs
- Cockroaches
- Crickets
- Bees
- Wasps
- Ticks
If you don’t see the pest you’re dealing with included on this list, the Bugman encourages you to call the customer service line for a quote to see if its team can help you out.
The Bugman also offers protection against specialty pests, including termites and bed bugs.
Here’s a breakdown of The Bugman’s specialty services:
Pest Service | Details |
|---|---|
|
Termite Treatment |
A free termite inspection helps your technician identify the type of termites invading your space. The technician will then create a customized treatment plan for your situation. |
|
Bed Bug Treatment |
Treatment for bed bugs starts with a thorough inspection to identify problem areas. This is followed by a targeted treatment plan to eliminate the pests. |
|
Rodent Control |
This plan is designed to eliminate rats, mice, squirrels, and other rodents. One type of treatment includes exclusion methods like sealing pest entry points. |
The Bugman even offers same-day services in certain circumstances if you have immediate pest concerns.
Locations
The Bugman is a locally owned and operated pest management company that has only one location in the state of California.
From its headquarters in Anaheim, the company serves communities within the following areas:
- Orange County
- Riverside County
- San Bernardino County
- San Diego County
- Santa Barbara County
- Ventura County
- Los Angeles County
Because The Bugman only works on homes in southern California, its technicians have gained knowledge and expertise about the pests local to that area. They might know more about the species common to the area, as well as how the climate may affect pest activity. This can be a bonus if you’re looking for help with a specific pest species commonly found in your neighborhood.
The Bugman Reviews
The Bugman is not accredited by the BBB, but it does hold an A rating from the organization and 4.7 stars on Google Reviews. Here’s what some customers had to say.
Melissa Rigler said:
“My experience with The Bugman went so smoothly from the first phone call to the last meeting. I had to have my home tented and their staff was very professional and I haven’t had termites again in years.”
Tod Dang said:
“This company has not done a good job for me during the last three years. I did not have a chance to fire them until today. They had a contract to spray [my] perimeter quarterly and charged [an] additional $75 for each interior unit. The units are newly built. They never did any good spraying outside, so the roaches went inside. Once they were in, this company did not exterminate them well the first time. They charged me again when they came back the second time. Worst of all, their invoices do not indicate which unit they treated. This is not fair at all. They are not ethical. They are fired! New customers beware!!!!”
Provider | The Bugman | Terminix | Orkin |
|---|---|---|---|
|
Our overall score out of 100 |
64 |
98.5 |
94 |
|
States available |
1 |
47 |
47 |
|
BBB rating |
A |
C+ |
A+ |
|
Online chat |
No |
Yes |
Yes |
Our Conclusion
The Bugman offers extensive pest control services and discounts and has regional expertise. However, its service area is extremely limited and it doesn’t offer 24/7 customer service.
Ultimately, we highly recommend Terminix, Orkin, and Rentokil as the top companies in pest control. With decades of experience, certified technicians, and a reputation for quality service, these providers can help you resolve a number of pest issues.
Company Info
- Company name: The Bugman Termite & Pest Control
- Company type: Private
- CEO: Brian Olsen
- Year founded: 1958
- Headquarters: 25 N. Shepard Street, Anaheim, CA 92806
- State availability: 1
- BBB rating: A
Frequently Asked Questions
Does The Bugman offer any discounts for pest services?
Yes, homeowners can access The Bugman’s Special Offer page, which includes ways to save money, including $50 off your initial pest control service, rodent control, or bed bug services.
How often are pest control services performed?
The frequency of your pest control service appointments will depend on the type of pest problem you have and the type of management plan you purchase from your provider. Some homeowners purchase a one-time service for immediate pest problems. What’s more common, however, is an annual plan during which your technician will visit monthly, bi-monthly, or quarterly.
Does The Bugman support Spanish-speaking customers?
Yes, The Bugman has a customer service line with Spanish-speaking agents ready to assist homeowners.
Our Rating Methodology
We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.