Cook’s Pest Control Review (2024)

Homeowners in the Southeast experience many types of pest infestations, and some can be especially challenging to control. We’ve researched and ranked the foremost pest control companies in the country, including several with a strong presence in the Southeast. This review details what to expect from Cook’s Pest Control.

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Our Take on Cook’s Pest Control

We gave Cook’s Pest Control 74 out of 100 points. It advertises a general pest control plan that covers more than 50 pests and provides customers with free retreatments between quarterly services. However, we read many mixed and negative reviews about Cook’s from the Better Business Bureau (BBB). Further, you can only schedule pest control services in five states: Alabama, Florida, Georgia, Mississippi, and Tennessee.

We recommend requesting quotes from three or more providers before making a final decision.

Pros

• Offers a free reservice guarantee
• Emphasizes perimeter protection in its pest control strategy, sealing pest entryways and installing protective barriers
• Allows customers to initiate the quote process by phone or email

Cons

• Requires customers to sign a 15-month contract
• Is only available in five states

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Cook’s Pest Control Plans and Services

Cook’s Pest Control offers annual pest control plans. These plans require a 15-month contract and include an initial inspection and interior treatment. Cook’s technicians then conduct quarterly treatments that include perimeter protection with baits and pesticide granules. Cook’s claims to protect against more than 50 pests, including the following:

• Ants
• Fleas
• Flies
• Ladybugs
• Roaches
• Rodents
• Spiders
• Stinging insects
• Stink bugs
• Ticks

We spoke to Cook’s about specialized services. A representative told us you can schedule termite treatment, mosquito control, and bed bug removal as a la carte services. Termite treatment plans use Sentricon systems, an environmentally friendly approach to eliminating and preventing termite activity.

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Cook’s Pest Control Availability

Cook’s Pest Control has locations in Alabama, Florida, Georgia, Mississippi, and Tennessee.  

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Cook’s Pest Control Pricing

We requested an annual pest control quote from Cook’s for a home in Tuscaloosa, Alabama. The sales representative quoted us $159 for the initial visit and $111 for each quarterly follow-up treatment.

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What To Expect With Cook’s Pest Control

You can choose your preference for phone or email correspondence when you start the quote process on Cook’s website. The sales representative will ask you several questions, including the following: 

• What is your primary pest problem? 
• How long ago did the infestation start?
• Where have you seen the pests? 
• Do you own or rent your home?

After you answer each question, Cook’s Pest Control will provide an estimate for an annual pest control plan that includes perimeter protection. Mosquito and termite control are separate services and not included in a general pest control plan.

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Cook’s Pest Control Reviews

Cook’s Pest Control has received mixed to negative customer reviews on third-party platforms such as the Better Business Bureau (BBB) and Yelp. Many unsatisfied customers mentioned poor customer service and billing issues. Customers who left favorable reviews complimented Cook’s pest technicians for their knowledgeable and friendly service. 

“Very professional. Roscoe is our tech and he always makes it a point to talk to us when he is there and build a relationship, not just come, spray and go. He takes the time to discuss any problems, identify any pests we may have seen and make recommendations where needed. We can always tell a difference when he services our home versus any other tech. The company as a whole is great to work with, we had them move with us when we moved a couple of years ago because we were happy with their services. We even added the mosquito control this past year and it made a huge difference.” — Andi H, March 2, 2023, on Yelp

“I paid $165 to rid my house of a particular bug, but it didn’t work. They refuse to refund any money since they did treat the house. The fact that it didn’t work doesn’t matter evidently. Gone are the days when you get what you paid for!” — Phyllis D, July 18, 2022, on BBB.

“Be careful before signing a pest control contract with Cook’s. The six-page contract includes a cancellation penalty of half the cost of the treatments remaining in the contract. We sold our house and were surprised to learn we have a big bill from Cook’s because we canceled early.”—Barry B, October 5, 2022, on Yelp

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Our Conclusion

Cook’s Pest Control may be a good pest management option for homeowners in select Southeastern states. Its annual plans provide comprehensive protection against various pests but require you to sign a 15-month contract. We also noted the abundance of poor reviews on third-party websites, often citing customer service issues.

Overall, we recommend Terminix for general and targeted pest control. Terminix is available in 45 states and offers free inspections for several of its services. Visit Terminix’s website to start your free quote.

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FAQ About Cook’s Pest Control

Is Cook’s Pest Control a family-owned company?

Cook’s Pest Control is a family-owned company spanning four generations. 

Does Cook’s Pest Control offer a satisfaction guarantee?

Cook’s offers a “110% satisfaction guarantee,” providing free re-service between scheduled visits for homeowners who enroll in an annual pest control plan.

Does Cook’s offer free inspections?

Cook’s offers free home inspections when requested to evaluate the nature and severity of active pest issues.

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Our Rating Methodology

We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.

To share feedback or ask a question about this article, send a note to our Reviews Team at reviews@thisoldhousereviews.com.