Since 2013, Hawx Pest Control has been tackling pest problems for both homes and businesses. Whether it’s spiders, ants, cockroaches, mosquitoes, rodents, or termites, Hawx offers comprehensive solutions that aim to keep your space safe and pest-free. In our in-depth review, we explain how Hawx stacks up against the best pest control companies. It stands out for its effective mosquito control plan.
How We Scored Hawx
Hawx earned 3.8 out of 5 stars in our detailed review standards. Here’s how it performed in each of our key categories:
| Rating Factor | Score |
|---|---|
| Plans & Services | 4.2 / 5 |
| Customer Service | 3.8 / 5 |
| Financing | 5.0 / 5 |
| Reputation & Customer Responses | 3.7 / 5 |
| Workmanship Guarantee | 3.3 / 5 |
| Availability | 1.0 / 5 |
- Plans and services: Hawx earned high points in this category thanks to its comprehensive general plan but lost a few points due to its lack of select specialty treatments.
- Reputation and customer responses: Hawx lost points in this category due to its mixed customer review scores.
- Customer service: Hawx lost some points in this category for lacking clear pet- and child-safe treatment options and failing to receive a GreenPro certification.
- Workmanship guarantee: Hawx’s lack of a money-back guarantee resulted in a loss of points.
- Financing: Hawx’s discounts and customer-friendly financing earned it full points in this category.
- Availability: We docked Hawx in this category because of its limited operating area of 12 states.
How Does Hawx Compare to Other Pest Control Companies?
| Company | Logo | Star Rating | BBB Rating |
|---|---|---|---|
TerminixGet Quote |  | A+ | |
OrkinGet Quote |  | A+ | |
HawxRead Our Review |  | B | |
EhrlichRead Our Review |  | A+ | |
AptiveRead Our Review |  | A- |
What Plans and Services Does Hawx Pest Control Offer?
Whether you need targeted pest control for specific infestations, such as termites or bed bugs, or a comprehensive solution to keep your home pest-free, Hawx offers a range of plans and services tailored to your needs.
Regardless of the service you choose, every Hawx technician follows a four-step pest control process:
- Foundation treatment: Applying a protective barrier around the foundation of your home to prevent pest entry
- Yard inspection and perimeter protection: Examining the entire yard and establishing a protective zone beyond just the structure of your home
- Granule installation: Using water-activated granules to eliminate nesting sites and deter pests from invading your home
- Eave cleaning: Removing nests and cobwebs from the eaves to discourage pest activity around your property
Hawx’s primary general pest control plan offers flexibility with quarterly or bi-monthly service options. The quarterly plan includes four scheduled visits per year plus an extra initial service during the first year. The bi-monthly plan provides seven trips in the first year and six visits annually thereafter, ensuring continuous pest prevention.
Both plans include free re-service if pests return between scheduled treatments. If you notice pest activity before your next appointment, you can request additional treatments at no extra charge.
The general pest control package covers a variety of common household pests, including the following:
Excluded pests under this plan include German roaches, fire ants, rodents, and insect pollinators.
Mosquito Abatement Plan
Since mosquitoes require frequent treatments due to their breeding cycles, Hawx offers mosquito treatment services:
- Customized treatment plans based on your property’s landscape and moisture levels
- Free re-service if mosquito activity persists
- Monthly treatments during peak mosquito season
- Specialized treatments targeting mosquito larvae and nests
Technicians identify mosquito breeding grounds in lawns, bushes, trees, and damp areas to ensure thorough control and long-term reduction of mosquito populations.
Termite Control Service
Hawx offers specialized termite treatment services to homeowners facing termite infestations. Customers can schedule a free inspection, during which a technician assesses the extent of the infestation and recommends an effective treatment strategy.
One of the most commonly used solutions is the Hawx Termite Baiting System, which involves placing and monitoring bait stations in target areas to disrupt and eliminate entire termite colonies. Hawx also offers alternative treatments, such as foaming and spraying applications, depending on the level of infestation and property needs.
Additional Services
Beyond its standard pest control plans, Hawx provides specialized services for pests, including the following:
These treatments are available at an additional cost, and customers can discuss pricing and coverage options during their initial inspection or when obtaining a quote.
Hawx Pest Control’s customized approach ensures that homeowners receive effective, tailored solutions to keep their properties pest-free year-round.
Where Is Hawx Pest Control Available?
Hawx isn’t available everywhere, but it has locations in 16 states: Arizona, California, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Missouri, North Carolina, Ohio, South Carolina, Tennessee, Texas, Utah, and Wisconsin.
How Much Does Hawx Pest Control Cost?
Like most pest control companies, Hawx Pest Control’s pricing can vary depending on what you need. While you can typically get quote information by phone for general pest control costs, you’ll need to schedule an inspection for targeted pest control services, such as termite and bed bug treatments.
We received a quote for a 3,000-square-foot home in Raleigh, North Carolina, to give you an idea of what pricing typically looks like for general pest control plans from Hawx. Here are the details from the quote:
- Initial treatment: $350
- Monthly cost (after initial treatment): $50 per month
- Discount offered: $150 off
- Cancellation: Reimbursement of any discounted amounts
What Should You Expect with Hawx Pest Control?
When you speak to a representative from Hawx Pest Control, you’ll be asked a few questions and given an estimated quote for your pest control services. You should be prepared with the following information:
- Type of treatment needed
- Phone number
- ZIP code
- Home size
- Home type
- Payment information
- Available upcoming dates and times for scheduling
If you’re looking for more than a general pest control plan, such as a termite treatment or mosquito abatement plan, pricing won’t be available by phone. However, Hawx does offer free inspections for its specialty treatments.
During the initial inspection, you can expect a technician to check your entire home for signs of an infestation and develop a pest control strategy that’s customized to your house and infestation level. Then, the technician will consult you on pricing before applying any treatments. Once you confirm the plan, the pest specialist will perform the initial treatment.
If pests return, you can expect your Hawx Pest Control professional to come back to your property for additional treatments free of charge with the company’s re-service guarantee.
What Are Some Hawx Pest Control Customer Reviews?
Hawx Pest Control has an A- rating from the Better Business Bureau (BBB) with more than 1,000 customer reviews. To get an overall sense of customer satisfaction and common themes in customer feedback, we analyzed more than 100 reviews from third-party sites like BBB and Best Company.
In general, many customers express happiness with the communication, timeliness, and attitude of their scheduled technician, while a few complain about aggressive sales tactics, long hold times, and poor experiences with on-site professionals.
Here are some Hawx pest control reviews from the BBB:
“Excellent service, great value. They text the day before they arrive. Always willing to spray inside the house in addition to outside. Technicians are very nice.”
David G.
“I tried to call several times to discuss services after my initial visit from the salesman. I would hold for 10 minutes then leave my number for a call back. No one ever called back! This went on for a few weeks until I finally gave up.”
Dyan W.
“The tech that came out was attentive, thorough, listened well, and was careful where he sprayed. Our basement needed spraying and we are in the middle of laying hardwood floors. He did well working around the mess and helped us with the interior spider issue we were concerned about. Nice company and easy to work with. I’d recommend them to anyone needing a new provider.”
Jamie S.
“Some random salesman walked onto my property and offered a discounted service for treatment while I was working in my yard. I specifically stated that I only wanted one treatment and not a yearly subscription. They signed me up for a yearly subscription anyway, and when I went to cancel it, I was charged a $60 cancellation fee.”
Steward B.
Is Hawx Pest Control Worth it?
Although only available in various cities in 16 states across the country, Hawx Pest Control is one of the best providers in the areas it services. We were particularly impressed with its Mosquito Abatement Plan for its thorough monthly treatments against mosquitoes during peak seasons, but its general pest control plans also come highly recommended by many satisfied customers.
If you’re hesitant to choose Hawx due to its cancellation fees or because it doesn’t offer service in your area, we recommend getting quotes from other top pest control companies, such as Terminix and Orkin.
Provider | Hawx | Terminix | Orkin |
|---|---|---|---|
|
Overall score |
88.25 |
98.5 |
94 |
|
States available |
12 |
45 |
47 |
|
Estimated annual cost |
$700–$900 |
$550–$700 |
$560–$620 |
|
BBB rating* |
A- |
B |
N/A |
|
Online chat |
✔ |
✔ |
✘ |
* Ratings from the Better Business Bureau (BBB) are accurate as of December 6th, 2021.
FAQs About Hawx Pest Control
Is Hawx Pest Control worth it?
It can be difficult to deal with tricky pests on your own, such as bed bugs, termites, and mosquitoes. For many homeowners, pest control solutions such as Hawx are worth it.
Hawx offers comprehensive general pest control plans that cover your home’s pest issues throughout the year and prevent pests from invading. Plans also include a re-service guarantee, ensuring that your home and yard will be protected if pests appear between treatments.
Do pests come back after a pest control service?
There’s never a guarantee that pests will disappear forever after a pest control service, no matter how thorough the treatment. That’s why many companies, including Hawx Pest Control, offer free re-services between treatments if you encounter issues apart from your regular treatment schedule.
Our Rating Methodology
We back up our pest control recommendations with a detailed rating methodology that we use to objectively score each provider. We review pest control plans, navigate the provider website, speak with customer service representatives by phone and online chat (if available), request quotes, and analyze customer reviews for each provider. We then score the provider against our review standards for plans and services, reputation and customer responses, customer service offerings, workmanship guarantees, financing, and availability to arrive at a final score on a 5-point rating scale.